OverDog: Dog Daycare & Boarding Business Tips

271: Optimizing Your Pet Resort with The 80/20 Rule

Ever feel like you’re working nonstop in your dog daycare or boarding business, but somehow the needle just isn’t moving? The problem might not be how much you’re doing—i

270: The Things You Need to Unlearn to Grow Your Pet Resort

What if the thing holding your dog daycare or boarding business back isn’t something you still need to learn—but something you need to unlearn? As your business grows, th

269: The Power of Patience: Why Great Pet Resorts Don't Rush Success

Patience can feel like the last thing you need when you’re trying to grow a dog daycare or boarding business. You want more clients, a stronger team, better marketing, an

268: When Life Forces You to Stop - What I Learned About Business, Relationships & Self-Care

What would happen to your business if you suddenly couldn’t work for 30 days? For a lot of dog daycare and boarding owners, that’s an uncomfortable question. We get so us

267: The Right and Wrong Ways To Use AI For Your Pet Resort

AI is quickly becoming part of every business, but just because everyone has access to the same tools doesn't mean everyone is getting the same results. In this epis

266: How To Make The Shift From Operator to Owner

This episode is a wake-up call for pet resort owners who feel like they're constantly putting out fires. If you're still spending your days solving every proble

265: My Top 10 Marketing Tips For Pet Resorts

Some pet resorts seem to attract loyal customers, stay booked, and keep growing year after year. It isn't luck—and it isn't just about offering great care. In t

264: The Best Investments You Can Make In Your Pet Resort

Your business is finally making money… now what? When revenue starts growing and there’s actually cash in the bank, it can be tempting to celebrate, take a bigger paychec

263: Designing Signature Experiences in Your Pet Resort

What makes one pet resort unforgettable while another becomes just another option? In this episode, Fern digs into why the businesses that truly stand out aren’t necessar

262: Are You Attracting The Wrong Clients?

In this episode, we tackle a question that might make some pet resort owners uncomfortable: what if your toughest customer challenges are actually being created by your m

261: Switching From Packages To Memberships

Thinking about moving beyond daycare packages but not sure where to start? In this episode, we dig into why membership models are showing up everywhere in the pet resort

260: Are You Busy or Are You Profitable?

This episode of the Overdog Podcast digs into a trap that a lot of pet resort owners fall into: being slammed busy but still not making the kind of profit they should be.

259: AI Receptionist vs. Front Desk Staff: Where AI Wins and Where Humans Still Matter

AI is changing the way pet resorts handle customer communication, but where’s the line between helpful automation and losing the personal touch that makes your business s

258: 12 Small Habits That Can Transform Your Pet Resort

In this episode of the Overdog Podcast, we’re digging into the small habits that quietly separate thriving pet resorts from the ones constantly stuck in chaos. It’s not a

257: Dealing With The Worst Situations In Pet Care

Not every day in pet care is easy—and this episode goes straight into the situations most owners hope never happen. Joined by industry veteran Rich Schlatter, we dig into

256: Stop Doing More. Start Executing Better

Inspiration without execution is just a really good feeling that fades. In this episode, Fern breaks down why so many pet resort owners leave conferences and coaching cal

255: Embracing The Future While Preserving Your Brand

If you’ve been feeling the pressure to “modernize” your pet resort but secretly worry about losing what made your business special in the first place, this episode is goi

254: What the Past, Present, and Future Can Teach You About Growing a Better Pet Resort

This episode digs into a deceptively simple idea that most pet resort owners overlook: real momentum doesn’t come from doing more—it comes from aligning how you think abo

253: How to Finally Stop Guessing on Your Schedule

What if the biggest drain on your profits isn’t your pricing, your marketing, or even your staffing… but the way you schedule your team? In this episode, we dive into one

252: Turn Demand Into Dollars: Dynamic Pricing for Pet Resorts

If you’re still charging the same price every day of the year, this episode might make you a little uncomfortable—in a good way. Joined by Chris Tilson from Goose, we dig