The Travel Agent Guide artwork

Marketing · Byrd Bergeron and Haley DeCarlo

The Travel Agent Guide

by Byrd Bergeron and Haley DeCarlo

The Travel Agent Guide is a podcast created for travel advisors at every stage of their journey. Each episode shares practical tips, real-world experiences, and honest conversations about building a successful travel advisor business—from client boundaries and workflows to marketing, growth, and sustainability. Whether you’re new to the industry or looking to refine how you work, this podcast is here to help you work smarter, feel more confident, and grow with intention.

Latest episodes

Showing 20 · updated from the feed

The Art of Saying No: Handling Difficult Travel Clients

🎙️ When Clients Push Back: Handling Tough Objections Like a Pro! What do you do when your client can't decide on a destination, keeps asking for another proposal, o

Oct 14
41 min

Selling Exotic Peru: Beyond Machu Picchu

Planning Peru and Machu Picchu: What Every Travel Advisor Should Know Before Sending Clients In this episode of The Travel Agent Guide Podcast, Byrd Bergeron and Haley D

Oct 8
46 min

Need More Repeat Clients? Add a Memory Maker to EVERY Trip!

In this episode of The Travel Agent Guide Podcast, we talk about how travel advisors can turn a great trip into something clients remember, talk about, and come back for.

Sep 30
33 min

Why Your Clients Should Remember You, Not Just the Trip

In this episode of The Travel Agent Guide Podcast, we talk about what makes a client remember their travel advisor long after they return home. A wonderful trip matters,

Sep 23
29 min

What Travel Advisors Don't Say Out Loud

In this episode of The Travel Agent Guide Podcast, we talk about something many travel advisors experience but do not always say out loud: the doubts, insecurities, and b

Sep 9
41 min

Stop Waiting, Start Leading: How to Sell More Group Travel

In this episode of The Travel Agent Guide Podcast, we break down one of the most exciting and often intimidating opportunities in the travel industry: selling and managin

Sep 3
44 min

The Pre-Departure Call Every Travel Advisor Should Make

In this episode of The Travel Agent Guide Podcast, we break down one of the most important—and often overlooked—parts of creating a smooth travel experience: the pre-depa

Aug 27
36 min

5 Ungoogleable Upscale Gems in Greece with Kosta Sourvanos

In this episode of The Travel Agent Guide Podcast, we’re heading to Greece with special guest Kostas Sourvanos from Travelive to explore a side of the destination that go

Aug 19
37 min

The Numbers Every Travel Advisor Should Know

In this episode of The Travel Agent Guide Podcast, we break down one of the most important—and often overlooked—parts of building a sustainable travel business: knowing y

Aug 12
37 min

How to get every client to pay your fee

Why do some travel advisors confidently charge consultation fees while others struggle to get clients to say yes? The answer isn't simply how you present your fee—i

Aug 5
44 min

How Better Consultations Lead to More Bookings

How Better Consultations Lead to More Bookings  Why are potential clients ghosting you, booking direct, or choosing another travel advisor? The answer might not be your

Jul 29
57 min

The Conversation That Could Save Your Clients Thousands

In this episode of The Travel Agent Guide Podcast, Byrd and Haley dive into one of the most important conversations every travel advisor should have with their clients, t

Jul 22
33 min

Mastering the Budget Conversation That Changes Everything

In this episode of The Travel Agent Guide Podcast, we tackle one of the most important conversations every travel advisor will have with their clients—budget. Discussing

Jul 15
34 min

Why Actually Traveling Is a Game Changer for Your Business

In this episode of The Travel Agent Guide Podcast, we tackle a fundamental truth about running a successful travel business, the undeniable power of firsthand experience.

Jul 8
36 min

Responding to Negative Feedback: Doing the Right Thing

In this episode of The Travel Agent Guide Podcast, we tackle one of the most challenging parts of running a travel business—responding to negative feedback. Every travel

Jul 3
58 min

Stop Winging It: The Proven Sales Process That Turns Travel Hustle into Predictable Revenue

In this episode, Byrd and Haley dive into one of Byrd's favorite topics: the sales process, specifically tailored for travel advisors. With six years of experience r

Jun 24
49 min

The Clients We Outgrow — And Why That’s a Good Thing

As travel advisors grow and specialize, not every client will continue to be the right fit—and that's okay. Join Byrd and Haley for a candid conversation about reco

Jun 17
35 min

The Hidden Profit Travel Agents Keep Missing (It’s Not What You Think)

In this episode of the Travel Agent Guide, Byrd and Haley dive deep into a topic that often sparks debate among travel agents: the importance of booking flights. I kick o

Jun 10
41 min

The Step Most Travel Advisors Skip (And It’s Costing Them Thousands)

Are you tired of losing potential clients to objections? Feeling frustrated when prospects question your pricing or drag their feet on bookings? This power-packed episode

Jun 3
53 min

How Top Travel Agents Build Big Connections

Success in the travel industry doesn’t happen overnight — and it definitely doesn’t happen in isolation. In this episode of The Travel Agent Guide Podcast, we’re joined b

May 27
44 min

Chart trend

Position in the Marketing chart (US), last 90 days.

#26
all-time peak
5
days in the top 50 since Jan 2026

Chart positions

Where The Travel Agent Guide ranks today in each Apple Podcasts chart (US, Oct 22, 2026).

#112 ▲ 5 Marketing US

What listeners say

A curated, balanced selection of Apple Podcasts reviews.

Loving the podcast - the topics, candor, transparency, content, advice and real life TA tried, true and even hard experiences. Thanks for investing the time. Newbies take heed and don’t miss!

letsgo2020! · Jun 2026

I love this podcast so much! As a newer agent in the field I have been looking for something I can listen to while getting ready for the day or while driving in the car. Byrd and Haley are so easy to listen to and provide really good value. I’ve tried other travel agent podcasts, but, they tend to become white noise because they would talk about things over my head or systems I don’t understand. But The Travel Agent Guide has been incredibly easy to understand and applies to me now and I’m sure will in the future too.

Kgardner514 · Jan 2026

Love listening to this podcast! Such a great variety of topics that help me learn and grow in this industry. Thank you!

DianaBeck · Sep 2026

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About The Travel Agent Guide on Reason.fm

Here you find the Apple Podcasts chart positions of The Travel Agent Guide, its latest episodes to listen to directly, and reviews from listeners. Rankings are updated daily for the United States.

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