Restoration Pros Unplugged

An 11-Inch Rain and a $300K Lesson: Tyler Hendrix on Building Voda South Kansas City

One 11-inch rain event cost Tyler Hendrix and his partners an estimated $250,000 to $300,000 in a single day, because they weren't built to handle the volume. In th

Dropped Out, Cashed Out His Roth, Built the AI: Caleb Owens on Running Restoration at 24

At 20, Caleb Owens took over a $525K mitigation department that had bad hires, heavy churn, and stolen equipment. Fifteen months later it was running at $1.5M with 37% pr

Sealed on a Napkin: How Rick McGuigan and Larry Braun Built the Partnership That Blew Pine Ridge Wide Open

Rick McGuigan asked Larry Braun to join his company for ten years. Larry kept saying "you can't afford me." They finally settled it on a napkin. In this episode, ho

Five Fire Claims in Six Weeks: Bobby Thomas and Malik Stevens on Killing the Margin vs. Volume Myth

Malik Stevens believed what everyone says about TPAs. Then he ran five fire claims in six weeks, and the first one billed almost $60,000. In this episode, host Clinton J

"The Packouts Girl With the Hobby Job" : Kristen Stein on What Contents Work Actually Takes

Most restorers think contents is easy. Put stuff in a box. Kristen Stein says the box was never the hard part. In this episode, host Clinton James sits down with Kristen

Two Phone Calls, One Drive Home: How Michael Harrison Built a $6M Restoration Powerhouse

Michael Harrison told his insurance agent he'd do $250,000 his first year in business. He finished at $1.6 million. In this episode, host Clinton James sits down wi

From Near-Bankruptcy to Breakthrough: Raul Gonzalez's Restoration Comeback Story

Most restoration business owners only show you the highlight reel. Not this episode. Raul Gonzalez of WonderBuilt Restoration and Construction gets real with Clinton Jam

Six Years, Six Territories: How Tunde & Moji Adefolaju Built a 15-Truck SERVPRO Starting One Week Before COVID

Tunde and Moji Adefolaju opened their SERVPRO one week before COVID shut everything down. Six years later they're running six territories and 15 service vehicles in

From Navy Squadron to a $100K Job: Dwayne West's First 9 Months at Firehawk Restoration

Nine months into business, Dwayne West landed a $100,000 job off his second lead. In this episode, he tells host Clinton James how he did it. Dwayne owns Firehawk Restor

Industrial Metrics, Explosive Margins: How Larry Braun Scaled Pine Ridge Restoration Past $6M Using Dashboard Accountability

Running your restoration company on gut feeling and bank balances is a quiet way to stay stuck. Real growth comes from installing hard numbers and accountability into eve

Scale or Stall: The Three Core Pillars Separating Restoration Giants From Stuck Operators

Most episodes of this show feature a single guest sharing their unique path through the industry, but today we are completely flipping the script. In this special roundta

How Andrew Rickabaugh Fled the "Apology Tour" to Build a Multi-Million Dollar Independent Restoration Brand

Most restoration owners have a crazy story about how they got into the business, but very few have survived a first job so brutal it almost drove them out of the industry

Systems, Leadership, and Letting Go: The Next Level for Restoration Owners with Toby Clem

In this follow-up episode, Clinton James sits down again with Toby Clem of Restoration Advisers to dive deeper into what it really takes to grow a restoration company tha

Your Data Is Broken & Why AI Can't Save You "Yet," with Andrew Wirick of Docusketch

If your field techs are juggling four, five, even eleven different apps on a single water mitigation job — you've got a data problem. And that data problem is going

The Fundability Fix with Paul Childers: Build a Restoration Business Lenders Actually Want to Back

You're landing jobs. Revenue is climbing. But somehow, cash is always tight — and when you need financing to grow, the doors keep closing. You're not alone. An

From Disney to Mold Remediation: Engineering 5-Star Service in a 1-Star Moment with Vance Morris

What if your restoration company could deliver a Disney-level experience—even on a customer’s worst day? In this episode of Restoration Pros Unplugged, Clinton James sit

Building a Restoration Business That Runs Without You with Toby Clem of Restoration Advisers

Most restoration companies don’t struggle to find work—they struggle to build a business that doesn’t depend entirely on the owner. In this episode of Restoration Pros U

Stop Doing Everything: The Leadership Shift That Scales Restoration Companies

In this episode of Restoration Pros Unplugged, Clinton James sits down with Erik Peterson, General Manager of Arko Restoration, to unpack a game-changing leadership exerc

From Feast-or-Famine to Predictable Profit: The Database Strategy Most Restorers Ignore

Most restoration companies are sitting on thousands of past customers and doing absolutely nothing with them. In this episode, Clinton sits down with Alex Nghiem, Chief

From $700K to $2.8M How John Gabriele Scaled and Expanded the Right Way

What does it really take to scale a restoration business and expand into a new market without making expensive mistakes? In this episode of Restoration Pros Unplugged, C