Let's Talk Loyalty

Latest episodes

Showing 20 · updated from the feed

Epsilon: Beyond Points — Why Loyalty Must Become a Long-Term Business Strategy (#803)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Sep 10
40 min

Baker’s Delight: The Recipe for Emotional Loyalty (#802)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Sep 3
41 min

Inside Vinted's CRM Strategy with Timothy Lange (#801)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Aug 27
44 min

Trust, Not Technology: Alice Sesay Pope on Leading AI Transformation That Customers—and Employees—Actually Believe In (#800)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Aug 25
45 min

Telstra Plus: Moving Beyond Points to Create Emotional Loyalty and Customer Value (#799)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Aug 20
41 min

Best of the Back Catalogue 2020: Paul Smitton on Asia Miles, Innovation & the Future of Airline Loyalty (#798)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Aug 18
51 min

Dave Canty: Celebrating One of our Industry's Most Respected Leaders (#797)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Aug 13
44 min

Best of the Back Catalogue 2020: Vodacom South Africa Launches Vodabucks (#796)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Aug 11
44 min

Audience Rewards: Transforming Broadway Loyalty Through Fan Engagement (#795)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Aug 6
43 min

Best of the Back Catalogue: What makes a Coalition Loyalty Programme Truly Successful?(#794)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Aug 4
42 min

7-Eleven: Loyalty, AI & Redefining Convenience for the Next 100 Years (#793)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Jul 30
48 min

Best of the Back Catalogue: How BP Built Global Loyalty Beyond Points (#792)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Jul 28
46 min

The Loyalty Roast: Challenging Loyalty Myths (#791)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Jul 23
43 min

Best of the Back Catalogue: How Wiiv Rewards United Mauritius Through Loyalty (#790)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Jul 21
45 min

Beyond the Account Balance with PNC TotalRewards (#789)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Jul 16
53 min

Best of the Back Catalogue | The Story of Vodafone's VeryMe Rewards #788

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Jul 14
32 min

ITA Group Research Reveals Powerful Loyalty Drivers (#787)

Today’s edition of Let’s Talk Loyalty and Loyalty TV discusses ITA Group’s latest loyalty research “Quantifying Customer Loyalty’s Hidden Drivers”, featuring educational

Jul 9
49 min

Best of the Back Catalogue | How Shell Built Global Loyalty Success (#786)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Jul 7
41 min

Beyond the Points: What Loyalty Really Means | The Nudge Lab (#785)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Jul 2
49 min

Best of the Back Catalogue | Creating Emotional Connections That Last (#784)

This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform options. Download it here now.

Jun 30
34 min