Sidekick's What Just Shipped

Your customer portal's support area is now Support Space | Shipped Aug 2026

HubSpot renamed the support area in customer portal to Support Space, as the portal expands beyond support tickets. First thing to try: search your help articles, snippet

Add Notetaker to a meeting that's already live | Shipped Oct 2026

HubSpot's Notetaker help article now documents a beta for adding Notetaker to a meeting that's already in progress, from Sales, Calendar, More tools. First thing to try:

Ask Breeze what your customers already told you | Shipped Sep 2026

HubSpot's fall Spotlight says you can ask Breeze Assistant about your full HubSpot conversation history across email, chat, and calls. First thing to try: before your nex

See what customers really contact you about, by topic | Shipped Sep 2026

HubSpot topics use AI to classify recurring themes across tickets and conversations, then report them in Help Desk and Customer Agent. First thing to try: have a Super Ad

Batch test your customer agent before it goes live | Shipped Sep 2026

HubSpot's customer agent now has batch testing: build a set of questions, run them all at once, and review every answer before customers see it. First thing to try: build

One search bar for records and Breeze on Android | Shipped Aug 2026

On Android, HubSpot combined Breeze and Global Search into a single entry point, so one search bar can find a record or start a Breeze Assistant chat. First thing to try:

Breeze Assistant drafts your next blog post | Shipped Sep 2026

HubSpot's Blog page now has a Create with AI option: Breeze Assistant turns a topic, a brief, or a link to an older post into a complete draft. First thing to try: paste

Ask Breeze for MRR, answered from your contracts | Shipped Sep 2026

HubSpot's revenue reporting help now lists a beta where Breeze Assistant answers TCV and MRR questions from your contracts. First thing to try: ask a Super Admin which be

One color theme for your whole HubSpot dashboard | Shipped Sep 2026

Your dashboard has a purple chart, an orange chart, and a teal one. HubSpot's September updates added dashboard color themes: one palette, including your Brand Kit colors

Customer Agent handoffs your support team can trust | Shipped Sep 2026

Your customer explains everything to the chatbot, gets passed to a human, and has to start over. This episode walks through how HubSpot's Customer Agent hands off convers

Service teams can record site visits on their phones | Shipped Aug 2026

Your support lead just spent an hour on site, and the only record is a sticky note. HubSpot's August updates brought Mobile Notetaker to Service Hub Professional and Ente

Google Ads suggestions you can apply inside HubSpot | Shipped Aug 2026

Google keeps a running list of ways to improve your ad campaigns, and now HubSpot shows that list inside its Ads tool, with Apply now and Dismiss next to each suggestion.

Design a landing page in Claude, send it to HubSpot | Shipped Aug 2026

You describe a landing page in a chat, Claude designs it, and one click later it's sitting in HubSpot as a draft. HubSpot says Claude pulls in your products, brand contex

Your HubSpot phone app now tells you what to do next | Shipped Aug 2026

You open the HubSpot app between meetings, and instead of a dashboard, it hands you a to-do list. HubSpot calls it the Action Feed: meetings, tasks, and follow-ups, each

HubSpot's mobile app gets a new look and full dark mode | Shipped Aug 2026

It's late, your phone is in dark mode, and the HubSpot app still flashes white at you. HubSpot says that's fixed: the mobile app got a full redesign, with dark mode suppo

Breeze on your phone now builds the document | Shipped Aug 2026

Your phone can now hand you a finished document, not just a chat answer. HubSpot says Breeze on mobile can build documents, email drafts, and HTML pages in a canvas you r

Peppol e-invoicing in HubSpot, and what's confirmed | Shipped Aug 2026

If you bill other businesses in Germany or Belgium, PDF invoices are giving way to structured e-invoices. Our research says HubSpot now sends them over the Peppol network

Passkeys reach the Outlook add-in, with one catch | Shipped Aug 2026

You're between meetings, Outlook asks you to sign in to HubSpot again, and the password is on a sticky note. HubSpot now supports passkeys in its Sales Outlook add-in, so

Describe a payment link, and Breeze builds it | Shipped Aug 2026

The buyer said yes on the call, and now you're clicking through an editor to build their payment link. Breeze Assistant can now draft a payment link from one plain-langua

Breeze Assistant's new look, and where things moved | Shipped Aug 2026

You opened Breeze Assistant once, saw an empty box, and closed it. The redesigned panel now offers suggested prompts, and your chats, artifacts, and memories sit under on