Freight 360

Stop Wasting Time On Bad Customers | Episode 356

Are you moving a lot of freight but not actually getting ahead? We break down how bad customer fit, weak shipper qualification, inefficient carrier sourcing, and poor cre

Fixing Bad Carrier Reports | Final Mile 155

🚩 Fighting a false broker report on a carrier vetting platform 📞 How long to chase a prospect before cutting them 🤝 Beating the "we're happy with our current broke

What Freight Brokers Want Congress To Fix | Episode 355

We break down the biggest freight brokerage policy issues heading into the TIA Policy Forum, including broker liability, carrier vetting standards, fraud, cargo theft, an

Freight Market Reality Check (Dean Croke of DAT) | Episode 354

Dean Croke of DAT joins us to unpack why a World Cup "micro surge" quietly disrupted freight lanes despite a soft economy, then goes boots-on-the-ground with Salinas lett

How To Cover Hot Loads Fast | Final Mile 153

⏱️ Covering Urgent, Last-Minute Loads 📦 Who Pays for Freight Damage? 🛡️ Carrier Vetting Prevents Costly Problems Support Our Sponsors: Togo: Click Here OperFi: Click

Details That Save Loads | Episode 353

An $86M verdict against a carrier despite no negligence finding kicks off a look at today's upside-down insurance and legal landscape for freight brokers. We cover p

Carrier Vetting And The Highway Debate | Final Mile 152

🛡️ Why use Highway?  🎯 Best shipper prospecting software   🚐 Finding box trucks and cargo vans Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope -

What Makes a Freight Brokerage Employee Profitable? | Episode 352

What makes an employee successful in freight brokerage? We break down how to measure whether someone is covering their true cost, why being busy does not always mean bein

How To Handle Highway Insights Without Panicking | Final Mile 151

🛡️ Responding to Highway insights ⚖️ Is double brokering illegal and how to stop it 🚛 Older engines in newer trucks Support Our Sponsors: Togo: Click Here OperFi: Cl

Problem Solving For Freight Brokers | Episode 351

Freight brokerage isn’t just about trucks, rates, and load boards—it’s about solving problems when everything goes sideways. We break down how asking better questions, s

If A Shipper Ignores Your Quote, Ask This | Final Mile 150

📩 What to do after quote silence 💰 How are freight brokerages valued? 👥 Is assistant commission sharing standard? Support Our Sponsors: Togo: Click Here OperFi: Clic

How Freight Brokers Use AI To Work Faster | Episode 350

AI is quickly becoming a real advantage in freight brokerage. We break down practical ways brokers can use it to clean and analyze TMS data, catch accounting errors, impr

Blind Shipments Explained & More Listener Q&A | Final Mile 149

🚛 Best load board for dry vans? 📸 Share freight details before booking? 👀 Blind shipments: scam or legit? Support Our Sponsors: Togo: Click Here OperFi: Click Here Qu

How Freight Brokers Find Carriers | Episode 349

Join us as we break down practical carrier sourcing strategies for freight brokers, including how to use load boards, TMS tools, market data, and AI to find capacity more

Are Brokers Keeping The Profits? | Final Mile 148

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Should brokers post rates or leave them off? 💰 Why can brokers profit while carriers st

How Freight Brokers Find Customers | Episode 348

Most new freight brokers don’t fail because they can’t sell. They fail because they work the wrong process, so we break down a practical way to separate lead generation f

When Freight Goes Wrong Who Owns The Damage | Final Mile 147

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💼 Starting a freight brokerage without experience in 2026 📞 Cold calling without direct c

Freight Claims Explained | Episode 347

A rejected load can quickly become a five-figure loss, and the outcome often comes down to documentation, evidence, and how the claim is handled from the start. We break

The Pipe Stake Hustle That Won A Customer | Final Mile 146

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🏗️ Pricing steel coil loads and accounting for added challenges 🚛 Fair owner-operator spl

Your SOPs Only Work When You Enforce Them | Episode 346

One bad shortcut can turn a routine load into a claim, stolen freight, or a cash-flow disaster. We break down how brokerages should handle policy violations, strengthen S