Un-Billable Hour: Business Management Strategies for the Busy Lawyer Around the Community Table

Seat at the Table: Firing an Employee Without Causing Collateral Damage

 In this episode of the Un-Billable Hour’s Seat at the Table: How do you know when a hire isn’t working out (hint: you already know) and then pull the trigger and let the

Law Firm Growth Doesn’t Happen by Accident, Tips You Can Use Today

Growing your business starts with you, and your front door is your web presence. The beating heart of your business is your technology. Guest Colleen Joyce is the CEO of

Seat at the Table: Understanding and Building Your Firm’s Culture

In this episode of the Un-Billable Hour’s Seat at the Table: A law firm’s culture. What is it? Your firm has a culture even if you’ve never identified it. The problem i

Cybersecurity and Your Firm: Where Do You Stand? You Need to Know.

When it comes to your firm’s – and your clients’ – security, AI is changing the game. Cybersecurity isn’t new but how it fits in with AI is.  Guest Nick Martin is a reco

Seat at the Table: Success at Every Stage of the Hiring Process

In this episode of the Un-Billable Hour’s Seat at the Table: Hiring is hard. It’s harder if you don’t know what you want, can’t describe the position, and don’t make a

Growing Isn’t Scaling. Why Law Firms Need to Know the Difference.

What happens when your firm grows faster than your infrastructure can support? Growing pains. It’s a good problem to have, it means your firm is prospering. But you can’t

Seat At The Table: Getting an “A+” in Client Satisfaction

In this episode of the Un-Billable Hour’s Seat at the Table: What’s the difference between sending clients out the door with their case successfully resolved and havin

Putting Profits First. Make Profits a Decision and Priority, not a Leftover.

Money, profit, probably isn’t the only reason you own a law firm. But it is an important part of it. Guest Ben Hockema is a financial planner who specializes in helping b

Seat at the Table: Maximizing the Value of Non-Attorney Salespeople

In this episode of the Un-Billable Hour’s Seat at the Table: Get past the stigma: Law firms sell a service, and that’s no different than any other service business. It

Your Firm’s Reputation Matters. It Starts With Who You Hire.

Reputational management and referral marketing in a crowded field are valuable commodities. But how are law firms and legal leaders building their business through reputa

Seat At The Table: How To Avoid Wasting Money On Marketing

In this episode of the Un-Billable Hour’s Seat at the Table: Establishing a brand is one thing, sharing that brand with potential clients who need what you’ve establish

Getting Control of Your Practice (and Your Life). Beat Burnout, Live Better.

Lawyers, even busy lawyers, deserve to feel joy and satisfaction. Burnout, time management crises, and stress are signs that your business is running you instead of you r

Seat At The Table: How To Establish My Firm’s Brand (Series Premiere)

In this episode’s Seat at the Table, let’s dig into the bedrock of your business: Your identity. That’s what branding is, it’s defining yourself. Who are you?   If yo

Networking and Referrals, the Forgotten Marketing Channel

A part of the legal marketing landscape we don’t talk about enough is referral marketing. Sure, we focus on digital marketing, search engines, and paid advertising. But m

Community Table: Explaining the Process to a New Client The Correct Way

In this episode’s discussions around the Community Table, explaining to clients what to expect, marketing, and getting your tech up to speed.   With new clients, take

What Can Today’s Tech and AI Do for You? Expert Insights (and Predictions)

The world of legal technology can seem overwhelming. Fortunately, we have a guide in Chelsey Lambert, founder and author at the legal tech education, consulting, and guid

Community Table: Getting Teams on Track and On the Same Page

In this episode’s discussions around the Community Table, getting a worrisome associate, and the entire team, on track. Plus, communicating with clients and assuring them

What Would the Brand Do? Marketing Without a Big-Firm Budget

Every firm knows it should be marketing. But go deeper. How should you be thinking about your firm’s own individual goals, brand, and budget? If you’re at a smaller or m

Community Table: Client Relations From First Call to Alternative Fee and Payment Methods

In this episode’s discussions around the Community Table, recorded in person at the October 2025 ClioCon legal tech conference: After a new client comes on board, with

What Are You Working For? Money, or Wealth. There’s a Difference.

Today’s episode is about you and your mindset as it pertains to generating wealth through your business. Guest Lauren A. Klein was a corporate attorney when she came to a