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Government · Spilling the T

Spilling the T

by Spilling the T

Welcome to Spilling the T, the podcast that takes you behind the scenes of the MBTA. Hosted by Andrew Cassidy of the MBTA’s Customer and Employee Experience department, each episode takes a deep dive into the inner workings and issues the T is facing. At the MBTA, we believe in transparency, open communication, and continuous improvement. That's why we've created this podcast—to give you a firsthand look at the challenges we face, the innovative solutions we're implementing, and the dedicated people working tirelessly to keep our transportation system running smoothly. Join us as we bring you exclusive interviews with key individuals from various departments within the MBTA. We'll be Spilling the T on infrastructure upgrades, service disruptions, safety measures, and everything in between. This podcast is your backstage pass to understanding the complexities and nuances of operating one of the busiest transit systems in the nation. But it's not just about the challenges. We'll also be highlighting success stories and initiatives that make a positive impact on our riders and communities. From environmental sustainability projects to community engagement efforts, we'll showcase the remarkable work being done by our dedicated staff members. Whether you're a loyal MBTA rider, a curious citizen, or an industry professional, Spilling the T is your go-to source for an insider's perspective on all things MBTA. Get ready to go behind the scenes of the MBTA like never before. For questions and comments, please reach out to social@mbta.com.

Latest episodes

Showing 20 · updated from the feed

Bus Lanes: What’s in It for Everyone?

Why give buses their own lane, and what does that mean for everyone else on the road? On this episode of Spilling the T, MBTA Director of Transit Priority Alex Hallowell

Sep 9
53 min

What Will it Take to Build a Better T?

What will it take to meaningfully build a better T? On this episode of Spilling the T, transit advocate and former Massachusetts Secretary of Transportation, Jim Aloisi j

Jun 17
48 min

How the MBTA Handles Climate Change

Ever wondered how the T is planning for climate change? On this episode of Spilling the T, we’re joined by two guests, Katherine Eshel and Caroline Bean, from the MBTA’s

May 6
59 min

Transportation Justice with Reggie Ramos

On this episode of Spilling the T, we’re joined by Reggie Ramos, Executive Director of Transportation for Massachusetts (T4MA). Reggie shares the story of how she got int

Mar 17
47 min

Doing More with Less with Sam Zhou

On this episode of Spilling the T, we’re joined by Sam Zhou, Chief Engineer & Assistant General Manager of Engineering and Capital at the MBTA. Sam shares his innovative

Dec 3 2025
48 min

America's Transit System with Randy Clarke (WMATA)

On this episode of Spilling the T, we’re joined by Randy Clarke, General Manager and CEO of WMATA, the Washington Metropolitan Area Transit Authority. Randy recaps how he

Nov 5 2025
48 min

From Baltimore to Boston with Holly Arnold

On this episode of Spilling the T, we’re joined by Holly Arnold, administrator for the 13th largest transit system in the US, the Maryland Transit Administration. Holly w

Oct 8 2025
36 min

World Cup Playbook with Erika Mazza

For Boston, Summer 2026 is set to be one of the busiest seasons in recent history. Next year, Massachusetts will host seven FIFA World Cup matches while simultaneously ce

Aug 6 2025
35 min

The T's Biggest Fan with Pari Kim

On this episode of Spilling the T, we’re joined by Pari Kim, one of the stars of Netflix’s "Love on the Spectrum". Long before Pari was featured on the show, she was the

Jun 25 2025
27 min

Perry's Ferries with David Perry

In this episode of Spilling the T, we’re joined by David Perry, Director of Ferry Operations at the MBTA. David shares the story of how his role came to be, what his day

May 21 2025
42 min

Building a Better T and A Better City with Kate Dineen

In this episode of Spilling the T, we’re joined by Kate Dineen, President and CEO of A Better City. Kate shares how her organization is working to shape a more sustainabl

Apr 23 2025
54 min

Representing the Riders with Senator Brendan Crighton

On this episode of Spilling the T, we’re joined by Senator Brendan Crighton of the Third Essex district. Senator Crighton chats with us about his district’s relationship

Mar 24 2025
32 min

Full T Ahead with General Manager Phil Eng

In this episode of Spilling the T, we’re joined once again by MBTA General Manager Phil Eng, who shares exciting updates on the T’s journey toward improvement. Phil refle

Jan 29 2025
31 min

The Track Improvement Program with Sam Zhou

On this episode of Spilling the T, we speak with Sam Zhou, Assistant General Manager of Engineering and Capital at the MBTA. Sam brings over 30 years of project managemen

Dec 27 2024
34 min

Ready for Anything with McKinley Theobald

On this episode of Spilling the T, we speak with McKinley Theobald, Deputy Director of Emergency Management at MassDOT. McKinley shares her strategy for emergency managem

Dec 4 2024
36 min

Maintaining Momentum with Doug Connett

On this episode of Spilling the T, we speak with Doug Connett, Chief of Infrastructure at the MBTA. Doug outlines his plans for bringing MBTA infrastructure into a state

Nov 6 2024
35 min

Commuter Rail Revolution with Mike Muller

On this episode of Spilling the T, we speak with Michael Muller, the Executive Director of Commuter Rail at the MBTA. Michael tells us how Commuter Rail service has been

Oct 9 2024
33 min

Leading the Charge for T Access with Joanne Daniels-Finegold

On this episode of Spilling the T, we speak with Joanne Daniels-Finegold, the named plaintiff in the landmark Joanne Daniels-Finegold, et al. v. Massachusetts Bay Transpo

Sep 19 2024
28 min

Where the T Meets the Streets w/ Stacy Thompson from LivableStreets

On this episode of Spilling the T, we speak with Stacy Thompson from LivableStreets Alliance about transit advocacy, transit oriented development, and how LivableStreets

Aug 7 2024
38 min

T Talk on TikTok with Jed Paul

On this episode of Spilling the T, we speak with Jed Paul, a local TikTok creator known for his deadpan satire about riding the T. Jed tells the story of how he got into

Jun 26 2024
24 min

Chart trend

Position in the Government chart (US), last 90 days.

#59
all-time peak
41
days in the top 100 since Nov 2024

Chart positions

Where Spilling the T ranks today in each Apple Podcasts chart (US, Sep 26, 2026).

#156 ▼ 25 Government US

What listeners say

A curated, balanced selection of Apple Podcasts reviews.

Anyone who utilizes the T should listen to this podcast, it’s really well-produced and nice to hear from the people involved directly.

emilychristin · Nov 2023

I love listening to this podcast I’ve learned so much about the MBTA. However this is an ad rapped up in an informative podcast. I understand the dedication and leadership in the MBTA trying to correct course from the years of neglect but very little on the longer term goals of making the mbta competitive against the car (competitive meaning effective transportation not just to Park Street). I’m not saying it’s not happening but those questions get sidelined in the convo. After 5 podcasts were the main substance of conversation is the budgetary restraints and areas in desperate need of repairs it starts to sound like the bad news headlines said with a smile. Saying we know it’s bad and are trying is a great ad to humanize the workers fighting but is deceptively optimistic with no actual solutions to the long-term future of public transportation. Repairs as well as improvements, build confidence and with no money that’s hard but we’re trying is all I really get from the podcast. Before we can get connectivity, we need safety I get that and understand that’s the short term focus but when even that comes with problems the future feels grim. This podcast makes me want the MBTA to succeed but does not tell me how they plan to over come anything.

KyeDH · Jun 2024

Great podcast providing informative, insights into the MBTA’s operations. Thank you for being more transparent. Keep up the good work!

Hallowen or Bust · Feb 2024

Nice to hear from a public servant who is passionate about the work he’s doing. High quality podcast too with excellent editing.

Katelynruns · Oct 2023

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