The Art Of Hospitality

Latest episodes

Showing 20 · updated from the feed

What VRMA 2026 Revealed About the Future of Vacation Rentals (With Tyann Marcink & Tom Goodwin)

In this episode, Adam catches up with Tyan Marsink and Tom at VRMA 2026 to talk all things about what’s changing in vacation rentals, the importance of industry connectio

Oct 14
56 min

What Most Vacation Rental Managers Get Wrong About Revenue Management (With Neal Cyr)

In this episode, we interview Neil of Quibble to talk about all things vacation rental pricing, revenue management, forecasting demand, base rates vs. dynamic pricing, gu

Oct 7
48 min

How Much of Your Vacation Rental Business Should You Actually Hand Over to AI? (With Tanya Rooney)

In this episode, we interview Tanya Rooney to talk about all things AI in vacation rentals, outsourcing and specialization, automation vs. AI, using technology to save ti

Sep 30
40 min

Vacation Rentals, Tourism Boards & the Opportunity Nobody Is Talking About (With Jenn Barbee)

In this episode, we interview Jenn to talk about all things destination marketing, the relationship between DMOs and vacation rental managers, tourism vs. hospitality, in

Sep 23
49 min

Your Local Knowledge Is Your Biggest Marketing Advantage. Are You Actually Using It?

In this episode, Conrad and Adam talk about all things local vacation rental marketing: building an authentic brand, creating content that actually connects with guests a

Sep 16
37 min

The Future of PMS, AI & Vacation Rental Technology (With Rick van der Plas)

In this episode, we interview Rick, CTO of Hostaway, to talk all things vacation rental technology, the evolution of property management systems, AI co-hosts, automation,

Sep 9
46 min

Can AI Actually Deliver Better Hospitality? The Future of Vacation Rental Operations (With Cole Rubin)

In this episode, we interview Cole Rubin, co-founder and CEO of Conduit, to talk all things AI agents, guest communication, automation, hospitality tech, and what the fut

Sep 2
49 min

How Do You Scale Hospitality Without Losing What Makes It Special? (With Rachel Alday)

In this episode, we interview Rachel Alday of Abode Luxury Rentals to talk all things luxury vacation rentals, scaling with standards, hospitality and leadership, private

Aug 26
47 min

Are Experiences Changing the Way Guests Book Travel? (With Seth Borko)

In this episode, we interview Seth Borko of Skift Research to talk all things travel trends, the experience economy, vacation rentals, guest behavior, local experiences,

Aug 19
51 min

From 6 Units to 430: The Unexpected Journey of Building Sojourn (With Dunniela Kaufman)

In this episode, we interview Dunniela Kaufman of Sojourn to talk all things building a hospitality brand, growing from 6 to 430 vacation rental units, short-term vs. mid

Aug 12
48 min

Why Niche Brands Are the Future of Vacation Rentals (With Bob Milne)

In this episode, Bob Milne discusses the lessons learned from scaling one of the industry's largest vacation rental companies, why niche hospitality brands are on the ris

Aug 5
27 min

The Biggest AI Shift Coming to Hospitality (With Christian Hyland)

In this episode, we interview Christian to discuss the future of AI in hospitality, the evolution of property management systems, why operators should rethink their AI st

Jul 29
50 min

An Industry Veteran Tells Us What's Going On In The Vacation Rental Space Today (With Annie Holcombe)

In this episode, we interview Annie Holcombe to talk all things OTAs, platforms, vacation rental management, podcasting as a growth platform, being independent and a lot

Jul 22
49 min

This Might Be The Best Way To Build A Vacation Rental Business? (With James Cornwell)

In this episode, we interview James Cornwell and his excellent accent to talk all things growth, profit, luxury, choosing the right properties to manage and a LOT more...

Jul 15
46 min

We've Got A Lot To Learn From The Top Euro Operators (With Cristiana Carpini)

In this episode, we interview Cristiana Carpini from her Italian home to talk all things Europe, regulations, where we're headed, a long-term view, AI disruption and a LO

Jul 8
56 min

The Root Problems With Scaling Vacation Rental Brands (With Ashley Ching)

In this episode, we interview Ashley Ching (again!) with Inhaven to talk all things scale, AI, human vs AI, brand standards, why Vacation Rental brands keep failing to gr

Jul 1
49 min

The Best Vacation Rental Marketing Data Might Be Here (With Jamey King)

We're joined this week by Jamey King, industry veteran to talk all things data, finding new sources of data and research to improve your marketing, ROAS improvements, ven

Jun 24
45 min

He's On The Bleeding Edge Of AI Adoption In The Vacation Rental Industry... (With Ivan Nikolov)

We're joined this week by Ivan Nikolov of Repull & FantasticStay to talk all things AI, building with agents, workflows, "levels" to AI in the vacation rental industry, p

Jun 17
50 min

Where Do PMS Platforms Go From Here In The New AI Era? (With Frank Bosi)

We're joined this week by Frank Bosi from Hostfully to talk all things AI, PMS platforms, building tech today vs several years ago, growth, winning with software and ops

Jun 10
49 min

Are Vacation Rental SaaS Vendors Going Away? (With Richard Vaughton and Luca De Giglio)

We're joined this week by Luca De Giglio and Richard Vaughton to talk all things SaaS, the growth of agents, building your own PMS platform, coding platforms growth, how

Jun 3
59 min

Chart trend

Position in the Management chart (US), last 90 days.

#1#99#197JulAugOct

#106

all-time peak

days in the top 200 since Nov 2024

Chart positions

Where The Art Of Hospitality ranks today in each Apple Podcasts chart (US, Oct 16, 2026).

#185 ▼ 44 Management US

What listeners say

A curated, balanced selection of Apple Podcasts reviews.

I absolutely loved my time on The Art of Hospitality podcast! The conversation was thoughtful, creative, and went far beyond surface-level fluff to dig into trending industry issues with real substance. I left feeling both encouraged and inspired, with practical insights to elevate my professional game. I especially appreciated the candid banter with the hosts. Together, we explored areas where we completely agreed and others where we didn’t see eye to eye, and it made for such a fun, engaging, and professional dialogue. Thank you, gentlemen, for creating such a dynamic space to talk through the real challenges and opportunities in hospitality. I’d be happy to join you again anytime! P.S. point me to that playlist I’d love to listen in sometime

Direct Booking Growth Champion · Jul 2025

These three guys have crafted a podcast with meaningful conversations that truly address the heart of hospitality. I guess if you look at the science and art of a craft, I’ve always swayed to the art side which is what Scott, Adam and Conrad have done with their guests. The conversations flow naturally and the episodes organically evolve and lead naturally to the next guest. I don’t think you could craft a better sequence but it simply happens because these three guide a conversation and provide an opportunity to hear a better story that we’ve the ones we’ve already heard. It’s new and fresh and extremely human. I was honored after listening to dozens of episodes to be asked to join them in a podcast, and as a guest the experience was as genuine as I would have expected. I always look forward to these dropping every Wednesday.

Tomgoodwin3 · Feb 2024

I’m new to this industry and have been devouring info. This podcast with Adam and Scott is so good. I could go on and on about the value I’m finding but to sum it up: it’s an ongoing fireside chat with two of the industries best. Whether you’re just getting started or a seasoned vet, you’re going to get a ton of value here.

kcal77 · Aug 2023

These guys come from different perspectives to bring out the best chat with their guests. Informative and fun!

Mark h2c · Feb 2024

We strive to present a balanced view by showing a diverse range of reviews from Apple Podcasts.