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Management · Knowledge Architecture

Smarter by Design

by Knowledge Architecture

The Smarter by Design podcast explores how leading architecture, engineering, and construction (AEC) firms are reimagining knowledge management, learning, and AI to build smarter, more adaptive practices. Hosted by Christopher Parsons, Founder and CEO of Knowledge Architecture, the show dives into the real stories behind how firms are scaling expertise, transforming culture, and creating modern learning organizations. At the heart of the show is a simple belief: AEC firms should spend as much time designing their businesses as they do designing buildings, bridges, and infrastructure. The systems we design for capturing, sharing, and distributing knowledge shape everything else we create. Through thoughtful conversations with AEC leaders, knowledge managers, and innovators, we explore how design, leadership, and technology intersect to shape the future of practice. If you’re curious about how AEC firms are learning faster, working smarter, and designing better ways to grow—this is your show.

Latest episodes

Showing 15 · updated from the feed

Building RDG’s Practice Innovation Program | Ron Heims of RDG

Ron Heims has spent his entire career at RDG Planning and Design, moving from architect to IT director to his current role as Director of Practice Innovation. It’s a role

Sep 24
1 h 10 min

How Greenprint and MBH Turn AI Experiments Into Business Transformation | Hillary Thompson and Nicole Chavas

In this episode of the Smarter by Design podcast, I’m joined by Nicole Chavas, President and COO of Greenprint Partners, and Hillary Thompson, Principal at MBH Architects

Aug 20
1 h 38 min

How KTGY’s Learning Ecosystem Accelerates Change and Builds Trust | John Robison and Donovan Helminiak of KTGY

KTGY was founded in 1991 with an ambition to build a firm that would outlast the people who built it. Six founding partners set out to create a firm which would endure fr

Jul 29
1 h 27 min

Inside Shive-Hattery's Leadership Development Program | Jennifer Bennett

Jennifer Bennett didn't think she had what it took to be a leader. As a structural engineer coming up at Shive-Hattery, she assumed leadership required a natural charisma

Jul 8
1 h 23 min

Better Learning Starts With Clearer Goals | Jackie Baxley of HRP Associates

In this episode of the Smarter by Design podcast, I’m joined by Jackie Baxley, Principal and Practice Leader for Environmental Health, Safety, and Sustainability at HRP A

Jun 24
1 h 11 min

Why Every AEC Firm Needs a Leadership and Specialist Pipeline | Kent Jonasen of the Leadership Pipeline Institute

In this episode of the Smarter by Design podcast, I’m joined by Kent Jonasen, CEO of the Leadership Pipeline Institute and co-author of the third edition of The Leadershi

Jun 3
1 h 42 min

Leading a Learning Organization: Lessons from Angela Watson | Shepley Bulfinch

In this episode of the Smarter by Design podcast, I'm joined by Angela Watson, President and CEO of Shepley Bulfinch, a nationally recognized architecture firm whose work

May 20
1 h 24 min

Designing Learning That Actually
Improves Performance | Clark Quinn of Quinnovation

In this episode of the Smarter by Design podcast, I’m joined by Clark Quinn, a cognitive scientist who has spent his career translating decades of learning research into

May 6
1 h 41 min

Modernizing Learning to Scale Quality at Lionakis | Laura Knauss and Kristina Williams

In this episode of Smarter by Design, I’m joined by Laura Knauss, President and Chief Practice Officer at Lionakis, and Kristina Williams, Director of Design Technology a

Apr 14
1 h 26 min

Maximizing the Value of Learning & Development Investments | Chris and Susan of Knowledge Architecture

In this episode of the Smarter by Design podcast, Susan Strom and I discuss The Modern Learning Organization Pipeline—a framework for helping AEC firms prioritize and max

Apr 1
1 h 15 min

What Will It Mean to Be An Expert in 2030? | Chris Myers of Johns Hopkins University

In this episode of the Smarter by Design podcast, I’m joined by Christopher Myers, Peetz Family Professor of Leadership and Faculty Director of the Center for Innovative

Mar 4
1 h 35 min

What the Best Synthesis Teams Do Differently | Susan Strom of Knowledge Architecture

In this episode of Smarter by Design, I talk with Susan Strom, Chief Client Officer at Knowledge Architecture, about the patterns she’s seen across the most successful Sy

Feb 18
59 min

Why AEC Firms Are Leveling Up as Learning Organizations Now | Turner Fleischer and Greenprint Partners

In this episode of the Smarter by Design podcast, I’m joined by Ellen Bensky, CEO of Turner Fleischer, and Nicole Chavas, President and COO of Greenprint Partners, for a

Feb 4
48 min

Redesigning Learning for the Next Generation of AEC Talent | Dan Hottinger and Kari Shonblom of BWBR

In this episode of the Smarter by Design podcast, I’m joined by Dan Hottinger, Principal and Director of Professional Services at BWBR, and Kari Shonblom, Knowledge Manag

Jan 6
1 h 27 min

Welcome to the Smarter by Design Podcast!

The Smarter by Design podcast explores how leading architecture, engineering, and construction (AEC) firms are reimagining knowledge management, learning, and AI to build

Dec 23 2025
6 min

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