Can't Stop the Growth

How I’d Build a Home Service Business From Scratch in 2026

If you’re starting a home services business or you’re early in one and can’t tell what actually matters from what just feels like it matters, this is the video for you. C

The Mental Game Every Home Service Owner Is Ignoring | Collin Henderson

We've all talked enough about KPIs, dashboards, and process. But the part almost no one in home services trains is the one that decides whether your people can actually e

Cash vs Profit: The Mistake That Kills Growing Trades Businesses

You had a record month. The trucks were busy, the jobs closed, the P&L looked great, and you still stared at payroll wondering how you'd cover it. That feeling isn't a si

The Hidden Cost Draining Your Home Service Business (Callbacks)

You had a month where the trucks were running, the team was slammed, and the bank account still didn't look right at the end of it. There's a cost sitting inside your ope

The Leadership Framework That Turns New Managers Into Great Ones

Most people get promoted into leadership and think the title comes with power. Noel Massie spent 42 years at UPS, retiring as VP of US Operations, and learned the opposit

The Pricing Mistake That's Quietly Capping Your Home Service Business

If you've ever set a price based on what you'd personally pay, what the competitor down the street charges, or a number that just felt right, this one's for you. None of

The Hidden Revenue Sitting In Your CRM Right Now

You have hundreds of unsold estimates sitting in your CRM right now, and almost none of that money is actually gone. I'm Chad Peterman, CEO of Peterman Brothers, and in

4 Warning Signs You're Growing Faster Than Your Businesses Foundation Can Hold

If you've got the gas pedal down right now, adding trucks, adding people, chasing every lead you can get, this one's for you. Not to slow you down. To make sure what you'

The AI Pricing Shift Every Contractor Needs to See Coming

A live leak. A holiday weekend. And a decision that led Paul to call a competitor instead of his own longtime plumber. I'm Chad Peterman, CEO of Peterman Brothers, and P

The Sales Framework That Raises Your Ticket Without Being Pushy

If your techs are walking into homes, quoting one price, and hoping for a yes, that's not bad technical work. It's a customer service gap. And it's capping your average t

You Don't Have a Lead Problem. You Have a Retention Problem.

If you're spending money every month on new leads while customers you already paid to acquire are quietly slipping away, this one's for you. I'm Chad Peterman, CEO of Pe

How We Get 800+ Five-Star Reviews Every Month (The Exact System)

If your service is great and your review count is thin, stale, or both, this one's for you. You're losing jobs to competitors who aren't better than you. They just look b

Why I Still Take Angry Customer Calls (At 500+ Employees)

If you can't remember the last time you personally talked to an unhappy customer, this one's for you. I'm Chad Peterman, CEO of Peterman Brothers. We run over 500 calls

Why Your Trucks Are Worth More Than Your Ads

You're sitting on one of the most underused marketing assets in your business, and it's already paid for. It's parked in your lot right now. I'm Chad Peterman, CEO of Pe

Why You're the Ceiling on Your Own Business (And How to Fix It)

You built the thing. You know it better than anyone. For a long time, that was your edge. At a certain size, it becomes your ceiling. I'm Chad Peterman, CEO of Peterman

The Exact Sales Process to Close in the Home (Not the Inbox)

Show up, present some options, and hope the phone rings. That's the sales process at most home services businesses. And hope is not a closing strategy. I'm Chad Peterman

How This Family Business Grows 30% a Year Selling Water Nobody Thinks They Need

Chad Peterman sits down with Lydia and JB Brewster, the sibling team running Aqua Clear Water Systems in East Tennessee. Their dad started the company in 2005 door-knocki

College or the Trades? An Honest Answer From a 9-Figure CEO

If you're trying to figure out what to do after high school, or you're a parent steering a kid who doesn't know yet, this one's for you. No speech about how the trades ar

The Next $1 Million Won't Save Your Business (Here's Why)

Every owner believes the next million in revenue will fix what's broken. It won't. And chasing it can actually leave you worse off. I'm Chad Peterman, CEO of Peterman B

Why Cheap Leads Are Actually Your Most Expensive Leads

If you're spending money on marketing and not totally sure it's working, or running on referrals and hoping the phone keeps ringing, this one's for you.I'm Chad Peterman,