Dental Business RX

Ep. 269: Your Patients Haven't Said No, You've Just Stopped Asking

Just because a patient doesn't respond, doesn't mean they're not interested. In this week's episode, Jeff reveals how consistent follow-up can turn missed opportunities i

Ep. 268: Can't Find a Hygienist? Here's Why and What to Do About It.

Can't find a hygienist no matter how hard you look? Jeff breaks down what's really happening with the hygienist shortage and shares practical strategies for finding and h

Ep. 267: You're Probably Training Your Staff Wrong! And How to Fix It

Your staffing problems might have less to do with who you're hiring and more to do with how you're training them. In this week's episode, Jeff and Sabri reveal the common

Ep. 266: AI In Your Dental Practice: What Actually Works, What's Hype, and How to Supercharge Your Office

Everyone is talking about AI, but how much of it is actually useful in a dental practice? Jeff explores what's working, what's overhyped, and where dentists are missing o

Ep. 265: Seven Qualities of a Good Employer

Are you the kind of boss your employees actually want to work for? In this week's episode, Jeff breaks down seven qualities of great dental practice owners and how better

Ep. 264: The Doctor-Treatment Coordinator Handoff

You can present the perfect treatment plan and still lose the case during the handoff. Jeff and Sabri explain how doctors and treatment coordinators can work together to

Ep. 263: Incentive Plans for Your Practice

A great bonus system can motivate your team, increase productivity, and put more money in everyone's pocket. In this week's episode, Jeff breaks down how to structure sta

Ep. 262: Five Reasons Dentists Don't Delegate (and How to Fix it)

Are you spending your day doing work that someone else on your team could handle? Jeff explains why dentists get trapped doing everything themselves and how better delega

Ep. 261: The Hour a Week That's Costing You Hundreds of Thousands

You could be spending thousands on marketing without actually knowing which campaigns are bringing in patients. In this week's episode, Jeff breaks down the simple feedba

Ep. 260: A Plumber Wouldn't Put Up with Your Accounts Receivable

Old insurance claims, incorrect balances, and poor follow-up could be costing your practice tens of thousands of dollars. In this week's episode, Jeff explains how to ide

Ep. 259: Is There a Million Dollars Sitting in Your Software?

Your incomplete treatment list may represent one of the biggest untapped opportunities in your practice. In this episode, Jeff explains how to reactivate these patients,

Ep. 258: The 4 Reasons PPO Exits Fail

Why do some practices thrive after dropping PPOs while others struggle and end up going back? Jeff and Sabri break down the four foundational problems that can derail you

Ep. 257: What Does AI Say About YOUR Dental Practice?

When a patient searches for your practice through AI, the answer can be shaped by everything from your reviews to your social media and videos. In this week's episode, Je

Ep. 256: How to Train a Dental Receptionist

Your marketing can generate all the calls in the world, but it means nothing if your front desk cannot convert them into patients. In this episode, Jeff breaks down how t

Ep. 255: The Rural Strategy

Where you open or buy a practice can have a major impact on its long term success. In this episode, Jeff explains why today's buyer market presents a unique opportunity a

Ep. 254: Why Dentists Are Losing the Hiring War

It's not that dentists don't want to pay their teams more—many simply can't. In this week's episode, Jeff explores the growing gap between rising practice expenses and st

Ep. 253: Breaking Up with Insurance: A Step-by-Step Guide to Getting Out of Network — Part 3

You've planned your PPO exit. Now it's time to put that plan into action. In the final installment of this three-part series, Jeff covers steps seven through nine, includ

Ep. 252: Breaking Up with Insurance: A Step-by-Step Guide to Getting Out of Network — Part 2

Ready to take the next step toward going fee-for-service? In the second installment of this three-part series, Jeff covers steps four through six, showing you how to orga

Ep. 251: Breaking Up with Insurance: A Step-by-Step Guide to Getting Out of Network — Part 1

Thinking about dropping PPOs but not sure where to start? In the first installment of this three-part series, Jeff breaks down the first three essential steps to leaving

Ep. 250: Rating Your Treatment Acceptance

Better case acceptance leads to healthier patients, higher production, and a more profitable practice. In this episode, Jeff explains how to objectively evaluate your res