Managing Dental Drama

Hiring Family and Friends a.k.a “Baby Bear”

Practice owners and managers agonize over hiring decisions, especially when there are family members and friends in the pool of potential staffing solution options. Today

When Background Checks Go Wrong - Dental Hiring Tips

Are background checks truly necessary? Today, Bethany discusses a recent scenario she encountered where a brand new employee had unflattering information show up on her r

Dental Determination - Fighting for the Positive

Feeling burned out after a busy summer? Dr. Reena Kuba and Bethany Petty share encouraging facts and trends in dentistry to help doctors, hygienists, dental assistants, a

Lacking Motivation = Flab Fest

What do flabby abs and arms have to do with dentistry? In one word - EVERYTHING! Today, Dr. Kuba and Bethany discuss the massive impact of motivation in our everyday dent

Dental Practice Owners are Leaders

Dentists, especially practice owners, are leaders. Each day, dentists are faced with the opportunity to lead their team well, serve their patients, and impact their commu

Introducing Laura’s Legal Lowdown

Bethany and Dr. Kuba are absolutely giddy to introduce you to a special friend and guest - Laura Diamond, Attorney to dentists. Laura is an absolute wealth of information

A Fake Two Week Notice?

Bethany had an extremely interesting series of events with a client, and today she puts Dr. Kuba in the hot seat. “What would Kuba do with a fake two week notice?” Togeth

Kuba’s Best Friend - Jerry Jones

Today, Dr. Kuba talks about the stresses and challenges of cultivating a successful practice when there are so many frustrating staffing problems. Much like her self-proc

Fifth Anniversary of Managing Dental Drama

It is hard to believe, but MDD is celebrating its FIFTH anniversary! After surprising Dr. Kuba with this anniversary reminder, Bethany reflects on her favorite episode as

Successfully Incorporating New Things

It’s dental conference season! If you are like many dental professionals, you come back from seminars with an overwhelming amount of ideas and excitement. Yet, it is diff

Staffing Solutions – Remote Workers

Keeping a dental office fully staffed now seems to be a full-time job. So many practice owners are struggling to run a full schedule because they are missing key team mem

Medical Office Inefficiencies = Lessons for Dentists

Dr. Kuba is all bent out of shape today over a recent medical visit. She recaps multiple instances of inefficiencies that push her to pause, reflect, and consider the hid

Growth Goals with Dr. Jones

Dr. Jones is finally back, and he is passionate about today’s topic! In this episode, he reminds listeners what it takes to truly grow. He and Bethany discuss the challen

Real Life Resumes - How to Pick Good Applicants

Dr. Kuba and Bethany put the gloves on today! While they often see things from different perspectives, today’s episode might represent the most they have ever disagreed o

Dental Death = Pause and Reflect

The news story this week should cause us all to pause. Medical emergencies are a reality for which we should all be prepared. When an incredibly sad news story regarding

Who You Gonna Call?

The Texas heat forced Dr. Kuba and Bethany into their cozy closet to record today’s important episode. Dr. Kuba throws two completely different scenarios to Bethany and p

Inside the Mind of an Office Manager - Delegation

Bethany’s sister-in-law is back!! Amanda has been a manager for many years now. She recalls a time when she felt, “If I want to have something done right, I have to do it

Yucky but Useful

Have you ever been in that uncomfortable situation where you feel like you might need to report something to either the state board or even the police? This episode digs

Insurance MAD World Part One

Have you been asking yourself lately, “Where is all the money going?” Or have you noticed that certain procedures are simply less productive than they used to be? Maybe y

The Saga of Estimating and Explaining Insurance

Today’s episode continues the saga from last week’s episode (“Are Accurate Estimates Important?”). Dr. Kuba continues to unpack details about a disgruntled parent in her