Community Health Collective

I Thought You'd Pick the Culture Episodes. You Picked the Ones With a Deadline.

Community Health Collective Host: Jill Steeley I thought you'd pick the culture episodes. You picked the ones with a deadline. For the one-year anniversary of the Commu

If We Serve the Poor, We Should Be Poor Too”: Why I Refused, and How We Got to Millions in the Reserves

Community Health Collective Host: Jill Steeley No margin, no mission. In this replay of her guest interview on The Claim Game with Jeremy and Kathryn Zug of Practice So

We Replaced the Microwave: Why Your Staff Forgive Bad News but Not Silence

Community Health Collective Podcast Host: Jill Steeley Invisible work looks exactly like no work. In almost every employee focus group Jill runs during strategic planni

Your 340B Discount Just Became a Mail-In Rebate. Here’s What That Costs a Health Center.

Community Health Collective Podcast Host: Jill Steeley Guest: Steve Weinman The 340B rebate pilot is happening, and it isn't a hospital problem. On October 1, HRSA appr

Twelve Months Analyzing a Weight-Loss Program. A Competitor Launched It in Six.

Community Health Collective Podcast Host: Jill Steeley Indecisiveness has a cost, and Jill Steeley paid it. When she was a health center CEO, her team spent 12 months a

I Just Paid $3,500 for a Conference (and I'm Still Going)

Community Health Collective - The Monday Morning Problem Episode Host: Jill Steeley Jill Steeley just registered for a November conference, added up the bill, and lande

Hire an 18-Year-Old at $17 an Hour to Run Your Lobby

Community Health Collective Podcast Host: Jill Steeley Jill calls it the Self-Checkout Hire - and it started with her 18-year-old son, who makes $17 an hour at Lowe's m

Your Levers Have a Lead Time. The Cliff Doesn't.

Community Health Collective Podcast Host: Jill Steeley Jill has been getting the same question three different ways, always at the end of a call: "I hear you on the fo

They Held a Closed-Door Session at CHI Called "Protecting the CEO"

Community Health Collective Podcast Host: Jill Steeley Guest Host: Steve Weinman Steve Weinman came back from NACHC's Community Health Institute in Las Vegas with one o

From 62.5% to 17%: The Four Levers That Turned My Health Center Around

Community Health Collective — Four Levers Turnaround Episode (Ep. 43)Host: Jill Steeley Jill takes you inside the health center she inherited in Helena, Montana - nearly

You Didn't Lose Control. You Lost Line of Sight.

The Community Health Collective Podcast Have you ever felt like you lost line of sight on something in your health center? Not that anything is wrong, exactly - you coul

A CFO Told a Room Full of Health Centers That Every Visit Should Be 30 Minutes

A FQHC CEO Bootcamp member came back from a CFO training with a story that wouldn't leave Jill alone. Another CFO in the room - a peer, from a health center just like her

Her Two AI Holdouts Were the Youngest Providers in the Building

Community Health Collective — AI Resistance Episode (#40)Host: Jill Steeley You cannot answer a values objection with a training session. That's the line Jill keeps comi

One Woman Called Patients All Day for Two Years. Then She Quit - and They Never Replaced Her.

Community Health Collective PodcastEpisode 39 · Guest: Alison Williams, Vital Interaction Host: Jill Steeley Jill's been saying it for months: the way health centers

Six Leaks, One Hour: What Happens When CEOs Score Their Own Numbers Live

Community Health Collective Podcast Six Leaks, One Hour: What Happens When CEOs Score Their Own Numbers Live Host: Jill Steeley In this solo episode, Jill, who was a

Double Book on Purpose: The $150K-Per-Provider Leak Hiding in Your Schedule

Double Book on Purpose: The $150K - per - Provider Leak Hiding in Your Schedule Host: Jill Steeley www.jillsteeley.com An empty chair in your clinic is not a neutral ev

HR1 is About to Double Your Medicaid Churn - Here's the Plan

Community Health Collective — HR1 & Retroactive Medicaid EpisodeHost Jill Steeley & Guest Howard Archer HR1 isn't a someday threat - it's in implementation now, and it's

More Visits, Less Medicaid: The 3 Changes Coming for Your Patients (and the Plan to Meet Them)

The Community Health Collective — Episode 35 Show Notes More Visits, Less Medicaid: The 3 Changes Coming for Your Patients (and the Plan to Meet Them) by Jill Steeley O

Payer Mix, Not Encounters: The One Number To Track

Community Health Collective — Payer Mix Episode (Ep. 34)Host: Jill Steeley Payer Mix, Not Encounters: The One Number To Track Most health center leaders are watching th

Scaling Doesn't Fix Problems - It Multiplies Them

Community Health Collective Podcast Episode #33 Scaling Doesn’t Fix Problem - It Multiplies Them Hosted by: Jill Steeley ―――――――――――――――――――― Episode OverviewEvery h