Within the Trenches - Podcast Rankings and reviews

What started as a podcast with a precise focus for the reclassification of 9-1-1 Dispatchers has evidently transformed into something so much greater. Ricardo is inching ever closer to seeing his original goal succeed and is now able to broaden his podcast to the many other obstacles presented to dispatchers, dispatch centers, and the 9-1-1 community as a whole. Through imaginative listening, I have been able to share with my family the type of stresses that I deal with. Through the interviews I have learned how to better cope with these stresses, how to better perform at my job, as well as gain insight on how to better my center.

Thank you and keep it up Ricardo!

I’m a retired police sergeant and spent 10 years supervising our department’s Homicide Unit. I could never have done my job without our wonderful dispatchers. For me they were (and are) a critical part of the team. You are truly the first, first responder. I’ve written the Behind and Beyond the Badge series and dispatchers and their stories are included in both volumes. I’m so glad that you have this podcast for 911 dispatchers. I’ve only listened to a few episodes but plan to listen to more. I’ve learned a lot. Keep doing what you’re doing!

This is one of my regular podcasts and I love it. How ever this last episode had background music going with the person talking over it. That background music needs to go. Other than that this podcast is solid.

You should subscribe to this podcast. Heard about this podcast from an episode in Sword and Scale. Ricardo is funny and gives a heart to the unsung heroes.

The stories can make you laugh or cry from the dispatchers who takes your call when your having the worst day of your life.

Too much chatter between the guests and the podcaster. I’d really rather you just get to the point of the podcast.
Otherwise, I enjoy it.