The Veterinary Culture Lab

029: Skip the Empty Calories: How to Give Feedback That Nourishes

In this episode of The Veterinary Culture Lab, Andi and Josh dig into something veterinary leaders hear all the time: people need more feedback. But what if the real issu

028:Hard Things Happen: How Adversity Builds Resilience

In this episode of The Veterinary Culture Lab, Andi and Josh explore a surprising question: what if the goal of wellbeing isn’t to eliminate adversity—but to help people

027: Mistakes Matter: What Great Veterinary Teams Do Next

In this episode of The Veterinary Culture Lab, Andi and Josh explore one of the most inevitable—and emotionally charged—parts of veterinary medicine: mistakes. Grounded i

026: Passion Isn't the Problem: Building Sustainable Equine Careers

In this episode of The Veterinary Culture Lab, Andi and Josh explore what happens when a lifelong passion becomes a profession—and why loving horses alone is not enough t

025:The Motivation Effect: Building Workplaces People Want To Be a Part Of

In this episode of The Veterinary Culture Lab, Andi and Josh explore a deceptively simple question: what actually keeps people engaged at work? Grounded in research on p

024: Compassion Satisfaction: The Protective Power of Meaningful Work

In this episode of The Veterinary Culture Lab, Andi and Josh explore a powerful and deeply human question: what helps veterinary professionals stay emotionally connected

023: The Retention Effect: Communication During Crisis

In this episode of The Veterinary Culture Lab, Andi and Josh explore what actually makes people stay in veterinary workplaces during difficult times—and why communication

022: Thriving in Vet Med: We Have the Ingredients, Now We Just Need the Recipe

In this episode of The Veterinary Culture Lab, Andi and Josh explore a hopeful but important question: what if veterinary medicine already has many of the ingredients nee

021:Feedback in Veterinary Teams: What Actually Builds Trust?

In this episode of The Veterinary Culture Lab, Andi and Josh explore a question that hits a nerve for many veterinary professionals: why does feedback so often feel threa

020:THRIVE-ing is Built, Not Found: Lessons From Zimbabwe

This episode is best experienced IN FULL!!  We recorded this live in Zimbabwe during the THRIVE veterinary wellbeing retreat—and the video version brings it all to life.

019: Curiosity in Vet Med: Are You Asking the Right Questions?

In this episode of The Veterinary Culture Lab, Andi and Josh explore the role of interpersonal curiosity—and why it might be one of the most underrated skills in veterina

018: Work Life Balance in Vet Med: What Are We Missing?"

In this episode of The Veterinary Culture Lab, Andi and Josh take on one of the most talked-about concepts in veterinary medicine: work-life balance. Truth is that most

017: Work Ethic Isn’t Dead: What’s Really Shifting in Vet Med Teams

In this episode of The Veterinary Culture Lab, Andi and Josh take on one of the most common and emotionally charged narratives in veterinary medicine: “Younger generation

016:Culture Is a Drama: What Is Your Clinic Performing?

In this episode of The Veterinary Culture Lab, Andi and Josh explore a powerful idea: every veterinary clinic is performing a play—whether it realizes it or not. The stag

015: Burnout, Clarified: What’s Really Driving Vet Tech Burnout

In this episode of The Veterinary Culture Lab, Andi and Josh take on one of the most talked-about—and most misunderstood—topics in veterinary medicine: burnout. Rather th

014: Commitment Beats Compliance: The Leadership Shift Vet Med Needs

In this episode of The Veterinary Culture Lab, Andi and Josh explore why some veterinary teams feel energized, supportive, and fully engaged - while others feel stuck jus

013:The Top 3 Communication Behaviors Behind Every Unicorn Clinic: Why Relational Maintenance Matters

In this episode of The Veterinary Culture Lab, Andi and Josh dig into what really sits behind so-called “unicorn clinics”—and it turns out it is not luck, perks, or fairy

012: Are You Even Listening?: How High-Quality Listening Transforms Veterinary Team Communication and Culture

In this episode of The Veterinary Culture Lab, Andi and Josh dig into one of the simplest—yet most underestimated—forces shaping veterinary culture: the experience of fee

011: Care Flows Forward: How Supporting Your Team Elevates Patient Care in Vet Med

Care Flows Forward: How Supporting Your Team Elevates Patient Care in Vet Med In this episode of The Veterinary Culture Lab, Andi and Josh explore a simple but powerful t

010: Ask, Don't Tell: Coaching Skills to Boost Connection in Your Vet Med Culture (PART 2)

In this episode of The Veterinary Culture Lab, Andi and Josh return for Part 2 of their conversation on coaching communication—this time turning insight into action. Bui