The Retail Pilot artwork

Management · Ken Pilot

The Retail Pilot

by Ken Pilot

The Retail Pilot is a series of interviews conducted by Ken Pilot with “Leaders and Legends” of the Retail industry. Ken will focus the conversation on his guests’ career journeys and their greatest career accomplishments and disappointments; gather insight into their leadership styles; learn who inspired them as they progressed through their careers; identify brands they admire; discover challenges they have faced; and talk about where they think Retail is headed and how they are leveraging technology to get there. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Latest episodes

Showing 20 · updated from the feed

Bracken Darrell CEO, the VF Corp and his brand adventures North

Three years ago, Bracken Darrell walked into VF Corp with a problem most incoming CEOs would run from: a $10B+ apparel holding company with declining revenue, shrinking g

Nov 3
48 min

Jan Rogers Kniffen on the Q4 2026 Retail Forecast, Agentic AI & Who Wins This Holiday Season

Jan Rogers Kniffen has been calling the retail recession for four years. It still hasn’t happened. “This is the recession that’s been six months off for the last four yea

Oct 20
57 min

Nitin Mangtani, EVP & GM of Salesforce Commerce Cloud: Inside the Future of Unified Commerce

Nitin Mangtani has pivoted a company more than once. He built PredictSpring in a garage in 2013 as a white label mobile app platform, watched it work with brands like Ral

Sep 15
1 h 02 min

Shea Jensen, President of Urban Outfitters North America: Inside the Brand's Comeback

When Shea Jensen took over as President of Urban Outfitters North America in February 2024, the brand was posting double-digit comp declines. Eighteen months later, it's

Aug 18
50 min

Neil Saunders, Managing Director of GlobalData: Inside Retail's Winners, Losers & the Back Half of 2026

There's a common assumption in retail right now that the top of the market is the only thing growing. Neil Saunders, Managing Director of GlobalData Retail and one of the

Aug 4
1 h 04 min

Vuori Founder Joe Kudla: From Garage Startup to $5Billion+ Activewear Brand

When Joe Kudla launched Vuori out of a Southern California garage in 2013, he was betting against his own track record. He'd already tried the apparel business twice and

Jul 21
58 min

James Reinhart, Co-Founder & CEO of Thredup: Building the Future of Resale

When James Reinhart walked into a Cambridge consignment store with a bag of business school clothes in 2008 – a J.Crew cashmere sweater, a Brooks Brothers coat – and was

Jul 7
56 min

Denise Incandela, EVP of Walmart Fashion: How Walmart Became a True Fashion Destination

Walmart just named Denise Incandela a Sam Walton Entrepreneur of the Year — one of the highest honors inside the company, and one rarely given to merchants. It's a fittin

Jun 23
46 min

Tanya Golesic, CEO of Mackage: From Canadian down to a Global Luxury Brand

When Tanya Golesic took the helm of Mackage in July 2021, she inherited a Canadian brand with extraordinary product and almost no story. "The minute you put the product o

Jun 2
55 min

Pete Nordstrom: From public to private, Nordstrom’s gains momentum.

In this episode of The Retail Pilot, Ken sits down with Pete Nordstrom – Co-CEO of the 125-year-old fashion retailer – to unpack the eight-year journey to go private, the

May 19
45 min

Retail Legend Mickey Drexler: From Building Gap & Old Navy to Running Alex Mill Like a Startup

Retail icon Mickey Drexler doesn't do retirement. At 80, the man who built Gap into a $14 billion empire, founded Old Navy, and revitalized J.Crew is running Alex Mill li

May 6
1 h 09 min

Rhone CEO Nate Checketts on Mind & Body Wellness: How Mental Fitness Built a $100M Performance Brand

Most performance apparel brands tell you they're building a lifestyle. Nate Checketts actually means it. As CEO and co-founder of Rhone, he's built a company where mental

Apr 14
57 min

Guggenheim Analyst Simeon Siegel: Why Revenue Matters More Than Hype in Retail + 2026 Stock Picks

Retail earnings season just wrapped, and the headlines are telling one story while the data tells another. Consumer sentiment is dismal. Tariffs are squeezing margins. Ge

Mar 13
55 min

The Department Store Crisis: Terry Lundgren & Jan Rogers Kniffen on Saks Global Bankruptcy and What The Future Holds for Department Stores

The department store industry just witnessed one of its most dramatic collapses. When Saks Global filed for bankruptcy in early 2026, it marked the end of an ambitious—bu

Feb 24
59 min

Lizanne Kindler Leading A $6 Billion Fashion Empire, The KnitWell Group

What does it take to lead eight iconic fashion brands generating over $6 billion in revenue? Lizanne Kindler's journey began at age 11 in a Washington D.C. department sto

Feb 10
42 min

Breaking the Salon Ceiling: How Madison Reed Redefined Hair Color with Amy Errett

Amy Errett didn’t just enter the hair‑color category — she rewired it. In a space dominated by legacy brands, fragmented salons, and decades of “the way it’s always been

Jan 27
51 min

Why Retail Is Holding Up Better Than Expected with Matt Shay

NRF President and CEO Matt Shay joins The Retail Pilot to break down what is really happening inside retail as the holiday season reaches its peak. From consumer resilien

Dec 16 2025
32 min

A Legacy of Style and Innovation with Gene Pressman

In this episode of The Retail Pilot, we sit down with Gene Pressman, a third-generation leader behind the iconic Barneys New York, to unpack how a single store became a c

Dec 12 2025
53 min

The Evolution of Coach: Lew Frankfort on Culture, Consumers, and Creative Leadership

In this episode, Ken Pilot speaks with Lew Frankfort, CEO of Coach, who helped guide the company from a $6 million leather goods business to a global brand generating mor

Nov 25 2025
51 min

Inside Tecovas: The $300 Million Brand Redefining Western Retail

In this episode of The Retail Pilot, I sit down with David Lafitte, CEO of Tecovas, the Austin-based Western footwear and apparel brand reshaping what it means to build a

Nov 13 2025
48 min

Chart trend

Position in the Management chart (US), last 90 days.

#41
all-time peak
1
day in the top 50 since Dec 2024

Chart positions

Where The Retail Pilot ranks today in each Apple Podcasts chart (US, Nov 7, 2026).

#108 ▼ 20 Management US

What listeners say

A curated, balanced selection of Apple Podcasts reviews.

I have enjoyed all of Ken’s interviews on The Retail Pilot both for the interesting retail and career-focused content, personal stories about his guests, and humor and wit throughout the conversations. Each Monday I look forward to the next episode drop.

Perkprincess1 · Oct 2023

This podcast is so good because leaders know that Ken gets the industry. The conversations flow naturally, honestly, and transparently, and they seem to go quickly. Ken asks great questions that you were thinking yourself. He seems to really know his audience. The interview with Marc Merrick was incredible..vulnerable, inspirational, interesting..just great.

RunToMusic · Sep 2023

The host has a great way of incorporating humor into the conversation. It makes it an easy listen and an engaging discussion.

pilotfamilyy · Apr 2023

Great interviews with the best and brightest in the retail industry. Ken has the gift of gab and gets the most out of his guests. I come away from every episode having learned something new that I’m going to apply to my job. Can’t wait for more episodes to drop. Keep up the good work!

jperks74 · Apr 2023

We strive to present a balanced view by showing a diverse range of reviews from Apple Podcasts.

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About The Retail Pilot on Reason.fm

Here you find the Apple Podcasts chart positions of The Retail Pilot, its latest episodes to listen to directly, and reviews from listeners. Rankings are updated daily for the United States.

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