The Business Fix

The Emotional Intelligence Gap: Is Your Leadership Hurting Your Business?

Send us Fan Mail Is your emotional intelligence helping your business, or quietly hurting it? In this episode of The Business Fix, Chrissy and Josh explore what happens

The PIP Playbook: How to Make Performance Plans a Tool, Not a Weapon

Send us Fan Mail Performance Improvement Plans have a reputation problem. For many employees, a PIP feels less like an opportunity to improve and more like a countdown t

Nobody Wants to Work? Your Leadership Might Be the Problem

Send us Fan Mail Why is it so hard to find and keep good employees? And is “nobody wants to work anymore” actually the wrong diagnosis? In this episode of The Business

Transparency Isn't Telling Everyone Everything: Leadership Without the Trauma Dump

Send us Fan Mail How transparent should leaders really be? Many business owners hear that transparency builds trust but what happens when honesty turns into emotional d

The Policy Paradox: Why More Rules Create Worse Leaders

Send us Fan Mail Most businesses don't have a policy problem, they have a leadership problem. In this episode of The Business Fix, Chrissy and Josh tackle one of t

The Frontline Filter: Your Job Posting Dictates the Talent You Get

Send us Fan Mail Your hiring problem may not be the labor market, it might be your job posting. In this episode of The Business Fix, Chrissy and Josh tackle one of the

Stop Assuming, Start Training: Why Employees Aren't Mind Readers

Send us Fan Mail How many times have you looked at an employee and thought, "They should know how to do this by now"? The truth is, most employee mistakes aren't ca

Is It a Mistake or a Pattern? How Great Leaders Know the Difference

Send us Fan Mail When does an employee mistake become a pattern, and how can leaders tell the difference? In this episode of The Business Fix, Chrissy and Josh explore

Emotions vs. Data: Are Your Leadership Decisions Hurting Your Business?

Send us Fan Mail What happens when empathy collides with accountability? In this episode of The Business Fix, Chrissy and Josh tackle one of the most challenging leader

The Culture Audit: Are You Leading with Clarity or Just Being Nice?

Send us Fan Mail Most leaders don't realize they're doing it. They think they're being supportive, approachable, and understanding. But what if your desi

Stop Babysitting Your Team: Build Process, Not Superheroes

Send us Fan Mail What happens when your business depends on one exhausted “hero” to save the day every single time? In this episode of The Business Fix, Chrissy and Jos

The Sweaty 10-Minute Conversation Every Leader Needs to Master

Send us Fan Mail Most leaders don’t fail because they avoid hard work, they fail because they avoid hard conversations. In this episode of The Business Fix, Chrissy and

Managing the Brilliant Jerk Without Letting Them Wreck Your Culture

Send us Fan Mail Every business owner or manager has met this person: the high performer who delivers big results, closes the deal, writes the code, owns the relationshi

When Crisis Hits: How Leaders Stop the Bleeding Without Making It Worse

Send us Fan Mail A crisis will show you exactly what your business culture, systems, and leadership are made of. Fun, right? In this episode of The Business Fix, Chriss

Why Great Leaders Listen Before They Lead

Send us Fan Mail Business owners and managers are right a lot. That is usually a strength… until the moment they are wrong and refuse to hear the other side. In this ep

Trust Isn’t Blind Faith: How Leaders Build It Without Getting Burned

Send us Fan Mail Trust is one of the most important ingredients in a healthy business but let’s be honest, a lot of leaders confuse trust with “I hope this works out and

Innovation Without Breaking Your Business

Send us Fan Mail Everybody wants to be innovative until the “great new idea” breaks the workflow, overwhelms the team, tanks productivity, or becomes one more shiny obje

Why Your Hybrid Work Model Is Failing (And How to Fix It Fast)

Send us Fan Mail Hybrid work isn’t broken… your leadership systems might be. In this episode of The Business Fix, Josh and Chrissy tackle one of the most misunderstood

The Competition Paradox: When Winning Hurts Your Team

Send us Fan Mail Is competition helping your team grow or quietly tearing it apart? In this episode of The Business Fix, Josh and Chrissy tackle The Competition Paradox

Coach, Correct, or Cut? The Leadership Decision You're Avoiding

Send us Fan Mail Are you holding onto employees too long… or letting them go too quickly? In this episode of The Business Fix, Chrissy and Josh break down one of the to