The Art and Science of Difficult Conversations artwork

Management · Chris Wong & Lucie Tesarova

The Art and Science of Difficult Conversations

by Chris Wong & Lucie Tesarova

When we communicate better, we lead better, perform better, build better relationships, and ultimately live better. Ready to learn? Join us to learn how to handle difficult conversations with the people in your professional life. Make sure you subscribe so you don't miss any future episodes. Want to be a guest on our podcast? Let us know! https://bit.ly/3z4Sn5w

Latest episodes

Showing 20 · updated from the feed

Is AI making us end the show?

Sorry for the click-bait title, but as season 3 comes to an end, Lucie and Chris have some big news to share. They also spend a few minutes talking about the rise of AI,

Jul 7
14 min

How to facilitate heavy group topics (Part 2 with Frank Velasquez, Jr.)

In part 2 of their conversation, Frank joins Chris and Lucie to talk through the steps of facilitating restorative circles, the preparation that makes group conversations

Jun 30
22 min

How to use Restorative Justice Circles to lead better groups (Part 1 with Frank Velasquez Jr.)

In this week’s episode, Frank Velásquez Jr. joins Chris and Lucie to share his journey into restorative justice, leadership as a person of color, and how restorative circ

Jun 23
20 min

How to Communicate as a Leader when Times are Tough

In this episode, Will Hobart shares insights on leadership, transparency, managing anxiety, and building trust within organizations. Discover practical strategies for eff

Jun 16
21 min

When your team isn't on the same page

How do you align a team that doesn't seem to be reading the same page, or even the same book?In Part 1 of our conversation with nonprofit leader Will Hobart, we dig into

Jun 9
38 min

Unlock Your Potential with CIDER Strategies: A Step-by-Step Guide

In this interview with leadership coach Lucie Tesarova, Tina Paulus-Krause shares her transformative methodology, CIDER strategies, designed to help individuals achieve c

Jun 2
24 min

From Burnout to Bliss: Transformational Leadership and Self-Awareness with Tina Paulus Krause (part 1)

In this inspiring interview, Tina Pullous Kraus shares her transformative journey from burnout and personal struggles to becoming a transformation trainer. Discover pract

May 26
33 min

How to address underperformance when the employee is a friend (Part 2 with Ashley Cox)

In our follow up to last week’s episode, Ashley and Chris continue talking about navigating difficult conversations, especially when dealing with friends or family in a p

May 19
20 min

How can women in leadership thrive? (Part 1 with Ashley Cox)

In this week’s interview, Ashley Cox, a leadership mentor and expert in women in business, joins Chris to share her insights on leadership, gender dynamics, and building

May 12
21 min

How to deal with difficult emotions in Difficult Conversations (Part 2 with Laura Morgan)

If last week was helpful (or if you didn’t watch it, go back now and listen!), this week kicks it up to the next level.  In part 2 of their conversation with Laura Morgan

May 5
18 min

How to get comfortable with emotions in difficult conversations (Part 1 with Laura Morgan)

One of the most common questions we get is “how do we manage the emotions that inevitably come up in difficult conversations?”  And our guest this week, Laura Morgan, kno

Apr 28
19 min

How to Deliver Bad News Effectively with Dr. Toby Campbell (Part 2)

Explore effective strategies for delivering bad news, managing difficult conversations, and fostering a supportive team culture with our guest today, Toby Campbell. Learn

Apr 21
20 min

How to Deliver Bad News: Insights from end-of-life conversations (Part 1)

In this episode, Dr. Toby Campbell, an oncologist and expert in serious illness conversations, shares insights on how to navigate difficult medical discussions, especiall

Apr 14
29 min

How to Advocate for Self and Others - Roleplay (Part 2)

In this insightful interview, Gift Tshuma shares practical strategies for inclusive leadership, effective advocacy, and navigating difficult conversations in the workplac

Apr 7
21 min

How to Speak Up When the System Wasn't Built for You (Part 1)

Episode Overview In this powerful Part 1 conversation, hosts Chris Wong and Lucie Tesarova sit down with Gift Tshuma — disability rights advocate, accessibility specialis

Mar 31
29 min

How to make difficult conversations simpler (Part 2 with Travis Dalrymple)

Summary:  In part 2 of their conversation, Chris, Lucie, and Travis walk through practical strategies for having difficult conversations, asking effective questions, and

Mar 24
22 min

How to make difficult conversations simpler (Part 1 with Travis Dalrymple)

Summary: This week, join Lucie and Chris as they interview Travis Dalrymple, a leadership coach and former entertainer, who shares his unconventional journey through var

Mar 17
27 min

How to deal with overbearing parents (Part 2 with Roberta Dombrowski)

In part 2 of their interview with Roberta Dombrowski, Chris and Lucie pick her brain on how to deal with the guilt trips and the reality that sometimes these conversation

Mar 10
32 min

How to set boundaries with your family (Part 1 with Roberta Dombrowski)

Summary: In this week’s episode, Chris and Lucie get the privilege to interview Roberta Dombrowski, a coach who helps leaders function at their best.  She’s also experie

Mar 3
19 min

Roleplay: Dealing with Inappropriate Jokes in the Workplace (Part 2)

Rachel Platt shares practical strategies for addressing disrespectful behavior, giving effective feedback, and fostering respectful workplace environments. This episode c

Feb 24
19 min

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