NARPM Radio

Everything Changes, Nothing Changes: A 30-Year Framework for Adopting New Technology

Oct. 28, 2026 Pete sits down with a thirty-year property management veteran and 2018 NARPM Past President Brian Birdy, MPM RMP, for a conversation about what’s actually

Conference ROI: Why Walking In With Three Problems Beats Walking Out With Fifteen

Oct. 21, 2026 Every property manager comes home from a conference with a notebook full of ideas and good intentions, but most of those ideas never go anywhere. In this e

Build the Systems, Then Leave the Field: Scaling a Property Management Business from Anywhere

Oct. 14, 2026 This episode of the NARPM® Radio podcast breaks down the sequence one property management business owner, Cameron Trope, Broker/Owner of Emerson Property M

From Zero Doors to 1,200 Units: A Blueprint for Scaling In-House Maintenance

Oct. 7, 2026 Two brothers took their property management company from zero doors to over 1,200 units in just six years and, along the way, built one of the most durable

How to Survive Losing Your Biggest Client (And Come Out Stronger)

Sept. 30, 2026 When Northpoint Asset Management lost 1,500 doors overnight in a major institutional consolidation, CEO Dan French had to rebuild fast. In this episode, D

Building a Property Management Company Worth Owning

Sept. 23, 2026 In this episode, host Pete Neubig sits down with Chapin Hemphill, a two-time property management entrepreneur who left a corporate leadership role, built

The Filing Habit That Cut One Firm's Eviction Rate by 80%

Sept. 16, 2026 Eviction law is moving fast, and the property managers who don't keep pace are paying for it. In this episode of NARPM Radio, host Pete Neubig talks with

The Fee Increase Formula: How to Raise Prices Without Losing Clients

Sept. 9, 2026 Jeff and Jerry Hornberger scaled the Hornberger Group to nearly 700 units in three years, making almost every mistake along the way. In this episode of NAR

Relationships Over Referral Fees: The Growth Strategy Behind a Record Month

Sept. 2, 2026  Kyle Frederickson, co-founder of Keyrenter Boise, shares how his property management company added 36 new doors in a single month without spending a dolla

Right People, Right Seats: A Property Management Turnaround Story

Aug. 26, 2026 A year ago, Rob Kazen was burnt out, buried in day-to-day operations, and unknowingly holding his own company back. In this episode, the Broker/CEO of Firs

From Tribal Knowledge to Process Culture: How to Scale Without Losing Control

Aug. 19, 2026 Most property management businesses start in what Ben Serven calls the "tribal knowledge" stage, where nothing is documented, and decisions live in people'

The $10, $100, $1,000 Rule: How Tony Cline Helps Property Management Owners Reclaim Their Time

Aug. 12, 2026 Every hour you spend on your business has a price tag. Are you working $10-an-hour jobs when you should be working $1,000-an-hour ones? In this episode, ho

One Language, One Standard: How NARPM®'s Trust Accounting Standards Are Changing Property Management

Aug. 5, 2026 Property management has long struggled with a basic problem: no two companies calculate their numbers the same way. In this episode, host Pete Neubig sits d

What HUD's Changes Mean for ESAs and Assistance Animals

July 29, 2026 HUD is signaling potential changes to how Emotional Support Animals (ESAs) are recognized, and property managers need to be prepared. In this episode, host

How Better Listing Media Helps Property Managers Lease Faster

July 22, 2026 Professional listing media does more than make a property look good; it can help you lease faster, reduce vacancy days, and strengthen your company's brand

How to Finance the Next Stage of Your Property Management Company's Growth

July 15, 2026 In this episode of NARPM Radio, host Pete Neubig sits down with Jordan Coleman, Loan Officer at Live Oak Bank, to explore how financing can help property m

The AI Playbook for Property Managers: Where to Start and What to Expect

July 8, 2026 Artificial intelligence is changing property management, but where should you start? In this episode of NARPM Radio, host Pete Neubig sits down with Lindsay

Accountability Without Micromanagement: Building High-Performing Property Management Teams

July 1, 2026 In this episode of the NARPM Podcast, host Pete Neubig sits down with property management coach and industry thought leader Jo-Anne Oliveri to discuss what

Sell It, Scale It, or Hire a CEO?

June 25, 2026   Should you sell your property management company, scale it further, or hire a CEO to run it? Host Pete Neubig welcomes Deb Newell, owner of Real-Time Co

The Operator Era: Why Property Management Performance Matters More Than Ever

June 17, 2026 In this episode of NARPM Radio, host Pete Neubig sits down with Ryan Killian, President of RENU Property Management, to discuss why the industry has entere