Convenience Matters

What the Midterm Results Mean for Convenience Retail - Episode 556

Doug Kantor of NACS highlights what the midterm election means for the industry, from swipe fees to SNAP to new committee leaders and the lame-duck session. Hosted by:

You Never Know Who Your Light Will Reach - Episode 555

2025-26 NACS Chair Annie Gauthier delivered a compelling keynote at the Top Women in Convenience awards ceremony that took place at the 2026 NACS Show. Hosted by: Jeff

How C-Stores Change Lives for the Better - Episode 554

At the 2026 NACS Show, NACS Chairman Lonnie McQuirter shared compelling stories about how convenience stores matter, and how they take care of their people and communitie

Winning Strategies for the 2026 NACS Show - Episode 553

Whether it's your first NACS Show or you're a seasoned veteran, we're sharing some tips and tricks to make sure all attendees have a fantastic experience this year in Las

Why Customers 'Quit' Stores - Episode 552

For most customers, it only takes two negative experiences before they stop visiting a specific c-store or QSR. While that doesn't mean they are leaving the brand, it doe

Insights on Key Industry Jobs Benchmarks - Episode 551

A look at how employment trends are impacting c-store operators and other channels that directly compete with them, and how retailers can capitalize on these trends to im

How to Define Your Digital Strategy - Episode 550

How can independent operators take advantage digital platforms or AI? We'll break down the questions to ask for finding a cost-effective solution that works for you. Ho

Opportunities and Constraints in the Move Beyond E15 - Episode 549

How ethanol blends higher than E15 may offer benefits related to emissions reduction, octane enhancement, agricultural economic activity and energy security. Hosted by:

Tips to Set the Tone for Customer Experience - Episode 548

Findings from a NACS consumer survey point to simple ways retailers can create a vibe and make their stores places that customers choose. Hosted by: Jeff Lenard Abou

On the Road With Frank Gleeson - Episode 547

NACS President & CEO Frank Gleeson shares insights from the road and what they reveal about the future of convenience retail. Hosted by: Jeff Lenard About our Guest

A First Look at Dolly Parton's New Travel Stop - Episode 546

Dolly's Tennessean Travel Stop officially opened for business on June 24, a celebration of how every stop on the highway can feel a little more like home.   Hosted by: Je

Oil Markets After Iran: What Comes Next? - Episode 545

We examine what may come next for petroleum markets as hostilities in the Middle East appear to ease, as well as the longer-term implications. Hosted by: Jeff Lenard

Building Trust in Your Food Program - Episode 544

Convenience stores are one of the fastest-growing channels for high-quality and fresh food. Hear insights on how to build and maintain customer trust in your foodservice

C-Stores Lead the Fight Against Human Trafficking - Episode 543

The convenience store industry has become known for its support of anti-human-trafficking efforts. Hear more on how you can join the cause. Hosted by: Jeff Lenard  

How AI Exposes Hidden Costs and Shrink - Episode 542

Higher gas prices make theft and inventory mismanagement even costlier. This episode shares how AI can help reduce shrink and tighten inventory control. Hosted by: Jef

Key Signals Shaping the U.S. Economy - Episode 541

The U.S. economy remains resilient, driven by consumer spending, jobs and AI. We examine what's sustaining it, and what could change. Hosted by: Jeff Lenard About o

Top Takeaways From the NACS State of the Industry Summit - Episode 540

We look at the big industry numbers and trends discussed at the 2026 NACS State of the Industry Summit -- and how they could impact your business. Hosted by: Jeff Le

A Look at Fuel-Buying Behavior - Episode 539

A recent NACS consumer survey looks at broad gas purchasing trends, including when and where consumers decide to refuel. Hosted by: Jeff Lenard About our Guest: Ad

$4 Gas Is Here. What's Next? - Episode 538

Hear more as we talk about what $4.00 gas means for the convenience retail and transportation industries now and in the coming months. Hosted by: Jeff Lenard About

What's Next for Convenience? - Episode 537

Frank Gleeson shares his insights on the future of foodservice, technology, and advocacy at NACS and within the convenience retail industry. Hosted by: Jeff Lenard