What The Hell Just Happened?!

When Feedback Makes an Employee Cry... And You... What the Hell Happens Now?

Giving corrective feedback is one thing. Knowing what to do when the employee reacts badly is another. What happens when they say the write-up is unfair, start crying, ge

AI in HR: The Risks Most Employers Miss

AI is already showing up in the workplace, but many employers aren’t thinking through the risks. In this episode, Paul and Jennie break down how AI is being used in HR, w

Why Nothing Gets Done...Even When Everyone's Working Hard (The 3-Step System)

Your team is busy. You’re busy. Everyone’s working hard. So why does it still feel like nothing’s getting done? In this episode of What the Hell Just Happened?, Paul Ed

The Hidden Risk of Taking Advice Without Context

Most HR problems don’t start with bad intentions — they start with bad advice. In this episode of What the Hell Just Happened?, Paul Edwards and CeCe, CEDR’s COO and HR

The “No Reason” Breakup: You Just Created a Lawsuit

Termination Without a Reason: Why Lawyers Love It, and How Smart Employers Protect Themselves Many business owners believe “at-will employment” means that when firing so

You Can't Unsee HR Things, and two other WTH Moments

Employees don’t usually quit “out of nowhere”, but for managers, it can feel that way.   In this episode, Paul Edwards sits down with CeCe, COO of CEDR HR Solutions, to u

We Knead a Break: Making Pizza, Not Policies

Paul Edwards gets cheesy with this episode of What the Hell Just Happened?! With a totally new topic - Pizza. He does still answer a listener HR question at the end, howe

Building a Better Business Through Core Values

In this episode of What the Hell Just Happened?!, Paul Edwards and Grace Godlasky discuss how core values can improve your business and your workplace culture. Join them

The Hidden Challenge of Success: Navigating HR and Compliance in a Growing Med Spa

In this episode of What the Hell Just Happened?!, Paul Edwards and CeCe Wilson discuss how rapid growth can both be exciting, but also lead to compliance concerns. Join t

Are Quirky Interview Questions Holding You Back From High Performers?

In this episode of What the Hell Just Happened?!, Paul Edwards and CeCe Wilson explore the pros and cons of quirky interview questions—and why they might be doing more ha

The Truth About PIPs: A Better Way to Manage Performance

In this episode of What the Hell Just Happened?!, Paul Edwards and CeCe Wilson discuss why they don’t like the standard Performance Improvement Plans (PIPs), and even how

Immigration Compliance: Stop Sweating Your I-9s!

This episode of What the Hell Just Happened?! dives into the compliance around immigration and I-9 forms so you are prepared should you have a visit to your workplace fro

Ask Me Anything: Good Policies Make for Good Solutions

When it comes to HR issues, we understand how tricky the situations can feel. Ultimately, you want to manage your team effectively and efficiently - but what happens when

Blake Lively’s Hollywood HR Nightmare: Lessons for small practice owners

On this episode of What the Hell Just Happened?!, Paul Edwards and CeCe Wilson discuss the importance of being proactive in managing your HR responsibilities. Join them a

Why Every Practice Needs A Good Employee Handbook

Our 100th episode of What the Hell Just Happened?! discusses the shocking truth about DIY handbooks and why borrowing an employee handbook from another practice can lead

The 'Family' Business: Balancing Personal Values and Legal Risks

This episode examines three common HR issues facing small businesses and offers practical guidance for navigating employee requests, religious expression in the workplace

The Two Way Street of At Will Employment

This episode provides valuable insights into the often misunderstood concept of at-will employment, from the actual power it gives both employers and employees, to the hi

Set It and Regret It: The Danger of Auto-Clocking Time Keeping

This episode is a must-listen for anyone who has employees and wants to avoid a timekeeping nightmare! Using a real-life example of a hospital system that had to pay a hu

Turning Blockers into Champions: How to manage employees blocking change

Do you have an employee that’s hindering growth and innovation in your practice? This podcast explores the concept of “blockers” -- those employees who, often unintention

Political Tension in the Workplace: When and How to Address the Team about Political Disagreements

It’s Election Day, and your team members may have a lot on their minds - including the political choices of their coworkers. Join Paul Edwards and his guest, Jeff Dorfman