What's Cooking? | A Podcast from Nory artwork

Business News · Nory

What's Cooking? | A Podcast from Nory

by Nory

What's Cooking? is the podcast for hospitality operators scaling smart. Hosted by Conor Sheridan – CEO and co-founder of Nory, and a former operator who built and ran multi-site restaurant brands himself – each episode goes behind the scenes of fast-growing restaurant groups to explore the operational challenges that actually matter - like disconnected systems, staffing chaos, and margin pressure. Through honest conversations with industry leaders you’ll get practical insight into what’s working on the ground right now - from automation and AI to culture, data, and waste reduction. No fluff. No forecasts. Just the blueprint for better hospitality operations at scale. New episodes every two weeks.

Latest episodes

Showing 20 · updated from the feed

Emmy Squared Pizza Bite-size: Operational Reality of a Post-Covid Rebuild

Missed the full episode with Topher Bertone-Ledford, VP of Operations at Emmy Squared Pizza? Here's the bite-size cut. Keep an eye out for our next episode of What's Coo

Sep 2
13 min

How to Rebuild a Struggling Restaurant Region with the VP of Operations of Emmy Squared Pizza

There's a split happening across hospitality right now that doesn't get talked about enough. Restaurant groups that opened after Covid built their operations for a world

Aug 20
40 min

Hart's Group Bite-Size: Scale Without Standardising

Missed the full episode with Harts Group CEO Sam Hart? Here's the bite-size cut. Keep an eye out for our next episode of What's Cooking, hosted by Conor Sheridan, CEO of

Jul 29
14 min

The Harts Group Multi-Brand Playbook: What to Centralise, What to Protect

Harts Group CEO Sam Hart on running eight distinct hospitality brands, centralising the systems that scale, and protecting the individuality that drives the reputation.

Jul 22
55 min

Black Sheep Coffee bite-size: Never fear competition

Missed the full episode with Gabriel Shohet, co-founder and co-CEO of Black Sheep Coffee? Here's the bite-size cut. Keep an eye out for our next episode, featuring Sam H

Jul 14
11 min

Conviction Over Consensus with the Co-CEO of Black Sheep Coffee

Black Sheep Coffee co-CEO Gabriel Shohet on building a 135-site brand by betting on the bean the specialty industry rejected. In 2013, two university flatmates from St A

Jul 8
1 h 03 min

Jamie Oliver Group bite-size: A second act

Missed the full episode with Ed Loftus, Global Director of Jamie Oliver Restaurants? Here's the bite-size cut. Keep an eye out for our next episode, featuring Gabriel Sh

Jun 24
13 min

A Second Act with the Global Director of Jamie Oliver Group

Ed Loftus on bringing Jamie's Italian back to the UK, scaling Jamie Oliver Group to 80+ sites in 24 countries, and the discipline behind a real second act. Very few peop

Jun 17
49 min

Creams Cafe bite-size: Nobody needs a dessert

Missed the full episode with Oliver Rodbard, COO of Creams Cafe? Here's the bite-size cut. Keep an eye out for our next episode, featuring Ed Loftus, Group Director, Jam

Jun 10
12 min

Rebuilding the Franchise with the COO of Creams Cafe

Creams Cafe COO Oliver Rodbard on scaling a franchise system, vertical integration as franchisee protection, and what it takes to make every visit count in a discretionar

Jun 3
46 min

Hawksmoor bite-size: Eight weeks to open at peak trading

Missed the full episode with Louisa Richards, Restaurant Director, Hawksmoor? Here's the bite-size cut. Keep an eye out for our next episode, featuring Oliver Rodbard, C

May 27
12 min

Eight Weeks to Open: Louisa Richards, Restaurant Director, Hawksmoor

Hawksmoor restaurant director Louisa Richards on opening St Pancras in eight weeks at peak Christmas trading, and what it took to do it without breaking the culture that

May 20
47 min

Burger King UK bite-size: Why cash margin beats margin %

Missed the full episode with Alasdair Murdoch, CEO of Burger King UK? Here's the bite-size cut. Keep an eye out for our next episode, featuring Louisa Richards, London R

May 13
13 min

Discipline at Scale: Alasdair Murdoch, CEO of Burger King UK

Burger King UK CEO Alasdair Murdoch on running 600 sites, washing the estate, and the discipline that holds labour flat through a 50% rise in the living wage. After 30 y

May 6
57 min

Wahaca bite-size: The gap between the food and the experience

Missed the full episode with Gemma Glasson, CEO of Wahaca? Here's a bite-sized version. Keep an eye out for our next episode, featuring Alasdair Murdoch, CEO of Burger K

Apr 30
12 min

Elevating Experience with Authenticity: Gemma Glasson on Wahaca Reimagined

How Wahaca's new CEO rebuilt the guest experience to match the plate — and the partnership campaign that drove £120k of sales without a single discount. Four years ago,

Apr 22
1 h 06 min

Inside Nory’s Series B: building the operating system for restaurants

Missed the full episode? Here’s the highlight reel. In this episode's highlights, Conor Sheridan sits down with Jose Gaytan de Ayala, Investment Manager at Kinnevik, to

Jan 1
12 min

Season one rewind: the strategies that actually move margins

In this season one wrap-up of What’s Cooking?, Conor Sheridan reflects on the standout insights from 12 leading voices across hospitality. From tech to team culture, disc

Dec 30 2025
39 min

Brand isn’t a campaign: Prezzo Italian highlights

Short on time? Here’s the essence. In this episode's highlights, Mark McCulloch, CMO of Prezzo Italian and founder of Hospitality Marketing Guru, breaks down why brand i

Dec 25 2025
11 min

How Alison Wong leads change from the CFO seat

In this episode of What’s Cooking?, host Conor Sheridan talks with Alison Wong, Chief Financial Officer at House of Gods Hotel, about scaling financial leadership in hosp

Dec 23 2025
38 min

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