The Hospital Playbook: Leadership Lessons from Healthcare Executives

Rebuilding Hospital Culture: Trust, Retention, and Leadership—with COO Matt Timmons

What does it take to rebuild trust, improve retention, and create a hospital culture where people want to stay? In this episode of The Hospital Playbook, host Dane Nardi

Making Change Stick: A Practical Guide to Hospital Change Management

Why do so many well intentioned hospital improvement initiatives fail to deliver lasting results? Identifying the right solution is only half the battle. The real challe

Building a CNA Workforce Pipeline: Training, Retention, and Career Growth—with CEO David Pettijohn

How can healthcare organizations build a reliable CNA workforce and retain the people they invest in training? In this episode of The Hospital Playbook, host Dane Nardi

Rethinking Cost Cutting: Service Line Growth, Revenue Cycle, and Cash Flow—with Kerry Trapnell

When cutting costs can only take a hospital so far, where should leaders look for financial stability? In this episode of The Hospital Playbook, host Dane Nardi sits dow

Building Trust, Teams, and Partnerships—with Hospital CEO Christine Schuster

What does it take to build a hospital that earns the trust of its patients, employees, and community? In this episode of The Hospital Playbook, host Dane Nardi sits down

Making Hospital Innovation Work: Patient Flow, People, and AI—with CMO Dr. Krishnaj Gourab

How can hospitals reduce discharge delays, improve care coordination, and prepare their teams to use AI responsibly? In this episode of The Hospital Playbook, Dane Nardi

Stop Solving Every Problem: How Great Leaders Build Capable Teams—with VP Laura Randgaard

The skills that make someone an outstanding individual contributor are not always the skills needed to lead others effectively. In this episode, Dane Nardi speaks with h

Why Hospital Change Fails: Lessons in Pilots, Presence, and Follow-Through—with CMO Dr. Jerry Myers

Why do hospital change efforts fail even when leaders have the data, good intentions, and a clear solution? Dr. Jerry Myers, former chief medical officer and physician e

Building Better Nurse Educators: The Power of Preceptors and Charge Nurses—with CNO Dr. Johnrich Levine

How can rural hospitals turn strong clinicians into effective teachers and confident frontline leaders? Dr. Johnrich Levine joins Dane Nardi to share how intentional prec

Beyond Throughput: Closing the Loop on Patient Care—with CPO Michael McKendall

Moving patients efficiently through the emergency department is essential, but patient care does not end at discharge. When medications are unaffordable, transportation i

Finance Without Fear: What Every Hospital Leader Needs to Know—with CFO Pam Ott

How can clinical and operational leaders take greater ownership of financial performance without becoming finance experts? In this episode of The Hospital Playbook, Dane

Building Leaders From Within: A Hospital CEO’s Playbook for Culture and Accountability—with Angela Handley

How can rural hospitals develop strong managers when experienced leaders are difficult to recruit? Dane Nardi speaks with Angela Handley, CEO of Clinch Memorial Hospital

Beyond the Org Chart: A CNO’s Perspective on Nursing Leadership Redesign—with Quanna Batiste

What should a chief nursing officer examine when a nursing organization is meeting its day-to-day responsibilities, but leaders are overwhelmed, roles are unclear, and wo

Reducing Hospital Length of Stay: A CMO’s Playbook for Data, Standardization, and Empathy—with Dr. Judy Wolfe

How can healthcare leaders reduce length of stay without simply pressuring physicians to discharge patients faster? In this episode of The Hospital Playbook, Dane Nardi

Think Bigger: How a Rural Hospital CNO Expands Access and Challenges Limitations—with Victor Bycroft

What can rural and critical access hospitals accomplish when leaders stop allowing limited resources to define their ambitions? In this episode of The Hospital Playbook,

Beyond the Heroic Fixer: How a Rural Hospital CEO Builds Strong Teams and Sustainable Organizations—with Brett Antczak

What happens when a hospital becomes too dependent on one leader to solve every problem? In this episode of The Hospital Playbook, Dane Nardi speaks with Brett Antczak,

Rethinking Nurse Staffing: A CNO’s Strategy for Recruitment, Retention, and Lower Labor Costs—with Athena Minor

Can an unconventional nursing schedule improve work-life balance while reducing agency labor, overtime, and turnover? In this episode of The Hospital Playbook, Dane Nard

Introducing The Hospital Playbook

Welcome to The Hospital Playbook: Leadership Lessons from Healthcare Executives. In this introductory episode, host Dane Nardi explains the purpose of the podcast: to bre