The Connector

30. Phil Santos (@chop_safil): Making the Case for Employment-Based Salons

Salon owner and employment-based salon evangelist Phil Santos joins Gordon for a candid conversation about commissions, leadership, and growing stronger businesses. Passi

29. The Future of Salon Leadership: AI & Culture with Jenna Noel, Sam Brocato Salon

What does the next generation of salon leadership look like? Jenna Noel of NYC’s Sam Brocato Salon joins Gordon to talk about mentorship, building a team that stays, and

28. Can Education Build a Better Salon? | Bumble Pro’s Sheri Doss

Sheri Doss, VP of Global Education for Bumble and bumble., joins Gordon to talk about education as a driver of salon growth, culture, and careers. She shares how professi

27. Delegate More, Grow More: A Conversation with Heather Harris

Heather Harris, founder and CEO of Spark Pro Global, joins Gordon to explore how strategic delegation can transform salon ownership. From virtual assistants and smarter s

26. Salon Today 200: What Great Salons Do Differently with Stacey Soble

Salon Today’s Stacey Soble joins Gordon to explore what sets great salons apart. They discuss 30 years of the Salon Today 200, changing business trends, recruitment and r

25. Salon Business Benchmarks: Growth, Profit & Client Retention with Antony Whitaker

Renowned salon business educator and coach Antony Whitaker returns for a practical conversation about the numbers every salon owner should understand. Drawing on Zenoti’s

24. Ruth Roche on the Future of Hairdressing Education: Mentorship, Skills & Staying Creative

What does great education look like in an industry increasingly shaped by social media, independent work, and fewer opportunities for mentorship? Seven-time NAHA winner a

23. How AI Is Changing the Salon Business with Zenoti CEO Sudheer Koneru

Sudheer Koneru, founder and CEO of Zenoti, joins Gordon for a forward-looking conversation about AI, data and the changing salon business. At the center of the conversati

22. Alain Audet on The Kim Report, the Power of Salon Data & the KPIs Driving Profitability

Alain Audet of SalonInteractive and The Kim Report unpacks the latest salon performance data (through June 30, '26). Together with host Gordon MIller, they explore the tr

21. Waste Less, Lead More: The Business Case for Sustainable Salons

What really happens to all the hair, foils and unused color salons throw away? Sarah Babington of Green Circle Salons joins Gordon for an eye-opening look at where salon

20. Meevo Founder John Harms on Salon Technology, AI & Business Success

John Harms, founder and chairman of Meevo by Millennium, has helped shape how salons use technology. He joins host Gordon Miller to discuss innovation, the growing role o

19. Building a Stronger Salon with Wafaya Abdallah

Curly Oasis Salon owner Wafaya Abdallah joins Gordon Miller to discuss compensation plans, productivity, workplace culture and specialization—and how salon owners can bui

18. Debbie Penzone | Inside Base One and Building Culture Through Education

For nearly six decades, Penzone Salons + Spas has been recognized for its commitment to education, innovation, and culture. President & CEO Debbie Penzone shares how thos

17. Antony Whitaker: 10 Trends Shaping the Future of Salons

Antony Whitaker, founder of Grow My Salon Business and host of the Grow My Salon Business podcast, joins Gordon to explore 10 powerful trends shaping the future of salons

16. Icons & Masters: Heart to Heart with Sam Villa

By any measure, Sam Villa is one of the most renowned educators in the world. Sam joins us to discuss the power of connections and collaboration as well as his hopes for

15. Ameet Kallarackal: Leadership, AI and the Future of Salon Discovery

At just 30 years old, Ameet Kallarackal is quickly becoming one of beauty's rising leaders. Gordon talks with the Glammatic co-founder about building a company straight o

14. Tech + the Salon with Ronan Perceval, Founder & CEO of Phorest

As the founder and CEO of Phorest, Ronan Perceval has spent nearly two decades helping salons better understand their clients, their businesses, and the opportunities hid

13. Leadership & Culture with Salon 718 Founder/CEO Michaella Blissett Williams

Award-winning salon owner Michaella Blisset Williams is the founder and CEO of Salon 718, with eight locations across Brooklyn. A passionate industry leader and ICA Board

12. Icons and Masters: Naeemah LaFond, Texture on Set

Award-winning editorial stylist and texture artist Naeemah LaFond is known for blending fashion, culture, and creativity into bold, unforgettable looks. She has appeared

11. The Ultimate KPI: Staff Retention with Michael Cole

Michael Cole, one of the leading and most innovative voices in salon business education and coaching for over 30 years, is the co-founder of Salon Summit Business Center