Technology · Neeraj Verma
by Neeraj Verma
Speak to an Agent explores what it really takes to bring AI into large organizations, why AI can't fix a problem you haven't already solved, why real understanding matters more than a polished voice, and why the domain expert who knows how to use AI is becoming the most valuable person in the business. Featuring the people and ideas shaping the future of CX AI, the innovators, the thought leaders, and those making the decisions. They get candid about what's working, what isn't, and what changes now that machines can reason, plan, and act at a human level, and sometimes beyond it. If you're responsible for putting AI to work inside your organization, this is a conversation you won't want to miss.
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First 4 episodes captured and held my attention. So many insights from industry leaders clarifying state-of-the market and project near-term and longer-term future developments!
Thrilled to see the people and ideas who are progressing CX AI in the room, actually having the conversations we’ve all been wanting to hear. Such a deep breath of fresh air.
Great launch. The conversations go beyond AI hype and focus on real-world enterprise adoption, deployment challenges and measurable outcomes. Looking forward to future episodes.
⭐⭐⭐⭐⭐ Really enjoying this podcast! I love hearing from the innovators, thought leaders, and people who are actually helping shape the future of AI. It’s interesting to hear different perspectives on where AI is headed and how it’s changing the way we work and live. The conversations are engaging, easy to follow, and always leave me thinking about what’s next. Definitely worth a listen!
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