Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

How We’d Turn $5M Into $10M in 12 Months

How would we turn a $5 million home service business into a $10 million company? In this episode of Owned and Operated, John Wilson and Jack Carr break down how they’d i

How We’d Start a Plumbing Company From $0 in 2026

If John Wilson and Jack Carr lost everything and had to start a plumbing company from scratch, what would they actually do? In this episode of Owned and Operated, John a

There Are Millions Hiding in Your Customer Database

Your customer database might be worth more than you think. In this episode of Owned and Operated, John Wilson sits down with Faraday founder Alex Coleman to break down h

How to Survive Slow Season in Your Home Service Business

Slow season doesn’t have to wreck your home service business. In this episode of Owned and Operated, John Wilson and Jack Carr break down how they prepare for shoulder s

Why Everyone Is Buying Home Service Businesses (And You Should Too)

Home service businesses are getting more attention than ever. But are they really as good as they look? In this episode of Owned and Operated, John Wilson and Jack Carr

How to Build a $40M+ Home Service Business: Cash Flow, Sales & KPIs

You can be profitable and still run out of cash. In this supercut episode of Owned and Operated, featuring insights from several episodes, John Wilson breaks down the ca

The $1M Decisions Contractors Don’t Realize They’re Making

The biggest decisions in your home service business usually don’t feel big when you make them. In this episode of Owned and Operated, John Wilson and Jack Carr break dow

Why Home Service Businesses Get Stuck at $3M and How to Scale to $30M

The strategies that get your home service business to $3 million will not get you to $30 million. In this episode of Owned and Operated, John Wilson and Jack Carr break

From a $2M Family Plumbing Shop to a Multi-Trade Powerhouse

Every growing home service company eventually hits the same wall. The systems that got you to $2 million will not get you to $20 million. In this episode of Owned and Op

The Complete Home Service Marketing Playbook

Home service marketing strategy isn't one-size-fits-all. In this Owned and Operated compilation, John Wilson sits down with Lisa Appleby and Ethan Wright of Service

Google Just Changed Local Services Ads (Here's What Contractors Need to Know)

Google is changing Local Services Ads again, and this one actually matters. In this episode of Owned and Operated, John Wilson sits down with Sam Preston of Service Scal

Why We Stopped Buying $60,000 Service Vans

The fastest-growing home service companies don't scale by spending more. They scale by making smarter operational decisions. In this special compilation episode of

Why Growing Home Service Companies Can't Find Great Leaders

The fastest-growing home service companies don't fail because they run out of demand. They fail because they run out of leaders. In this episode of Owned and Operat

Why Septic Might Be the BEST Home Service Business to Own

Septic may be one of the most overlooked businesses in home services, but it might also be one of the best. In this special compilation episode of Owned and Operated, Jo

The Biggest Acquisition I Walked Away From

Not every acquisition is worth making. In this episode of Owned and Operated, John Wilson shares the story of one of the biggest acquisitions he chose to walk away from,

Stop Tracking Cost Per Lead (Track This Instead)

Most home service companies think they're tracking marketing. They're actually tracking the wrong metrics. In this episode of Owned and Operated, John Wilson a

How We're Using AI to Scale towards a $70M Home Service Business

Most home service businesses are using AI the wrong way. In this episode of Owned and Operated, John Wilson and Jack Carr break down how AI is actually changing the trad

He Bought a $1.5M HVAC Business. Here's 18 Months Later...

Most home service businesses aren't sold for what they're capable of being worth. In this episode of Owned and Operated, John Wilson and Will Schryver  reveal

How They're Building a $9M HVAC Business

What does it really take to build a home service business from the ground up? In this episode of Owned and Operated, John Wilson sits down with Ryan and Aaron Osterkamp

10 years as CEO has taught me every owner struggles with this.

Managing the leadership challenges that come with being a CEO can be surprisingly lonely. In this solo episode, John Wilson reflects on the last decade of leading Wilson