Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

What HVAC Owners Get Wrong About the Labor Shortage

The HVAC industry doesn't just have a labor shortage. It has a training problem. John Wilson sits down with Jennifer Manzo, HVAC business owner and founder of HVA-C

The Low-Cost Marketing Playbook for Home Service Businesses

You don't need a massive marketing budget to grow a home service business. You just need to find opportunities your competitors are missing. Jack Carr sits down wit

Why Profitable Home Service Companies Keep Running Out of Cash

Your home service business can be profitable on paper and still run out of cash. John Wilson sits down with Tyler Martin of Profit & Grit to break down where cash actual

How We’d Structure Home Service Marketing From $5M to $10M

What does the perfect marketing team actually look like for a $5M home service company trying to reach $10M? John Wilson and Jack Carr go head-to-head to build a marketi

Why Home Service Marketing Breaks at $5M

Most home service companies think they need more leads. But as you approach $5M, the real problems are often attribution, capacity, booking rates, sales, and fulfillment.

The End of Google Search? How Home Service Companies Win in the AI Era

AI search is changing how homeowners find HVAC, plumbing, and home service companies. John Wilson sits down with Julie Phan of Big Reputation to break down how ChatGPT a

The State of Home Service Marketing in 2026: Google Ads, Meta & LSA

What’s working in home service marketing in 2026? John Wilson and Sam Preston break down Meta Ads, Google Ads, LSAs, speed to lead, call centers, and how contractors can

How to Grow Your Home Service Business With Google Business Profiles

John Wilson sits down with Julie Phan, founder of Big Reputation, to break down how home service companies can use Google Business Profiles to expand into new markets. T

Owned and Operated with John Wilson | Podcast Trailer

John Wilson has spent the last decade growing a home service company from $1M to $53M in revenue. On Owned and Operated, John breaks down what it actually takes to build

The 2026 SBA Playbook: How to Buy a Business With 10% Down

The SBA rules for buying a business are changing in 2026. Here’s what buyers and home service operators need to know. Jack Carr sits down with Alan Peterson from First I

What Is EBITDA? How to Value, Grow & Sell Your Home Service Business

What is EBITDA, and why does it matter so much when building, financing, or selling a home service business? John Wilson and Jack Carr break down EBITDA in simple terms,

Why Roofing Is a Beautiful Business: Marketing, Sales & $20K Jobs

What does it actually take to buy and grow a roofing company? Nicholas Riley left Deloitte to buy Driftwood Builders Roofing, a 20-year-old roofing company in Austin, Te

Ismael Valdez: How I Built a $108M Home Service Company & What I’m Building Next

Ismael Valdez built NexGen Air Conditioning & Plumbing from $0 to $108 million in just 6.5 years. Now he’s back on Owned and Operated to share the blueprint for his next

How We’d Turn $5M Into $10M in 12 Months

How would we turn a $5 million home service business into a $10 million company? In this episode of Owned and Operated, John Wilson and Jack Carr break down how they’d i

How We’d Start a Plumbing Company From $0 in 2026

If John Wilson and Jack Carr lost everything and had to start a plumbing company from scratch, what would they actually do? In this episode of Owned and Operated, John a

There Are Millions Hiding in Your Customer Database

Your customer database might be worth more than you think. In this episode of Owned and Operated, John Wilson sits down with Faraday founder Alex Coleman to break down h

How to Survive Slow Season in Your Home Service Business

Slow season doesn’t have to wreck your home service business. In this episode of Owned and Operated, John Wilson and Jack Carr break down how they prepare for shoulder s

Why Everyone Is Buying Home Service Businesses (And You Should Too)

Home service businesses are getting more attention than ever. But are they really as good as they look? In this episode of Owned and Operated, John Wilson and Jack Carr

How to Build a $40M+ Home Service Business: Cash Flow, Sales & KPIs

You can be profitable and still run out of cash. In this supercut episode of Owned and Operated, featuring insights from several episodes, John Wilson breaks down the ca

The $1M Decisions Contractors Don’t Realize They’re Making

The biggest decisions in your home service business usually don’t feel big when you make them. In this episode of Owned and Operated, John Wilson and Jack Carr break dow