The Walk Around

S5E08 - The Affordability Outlook: What the Data Says

Jonathan Banks, VP of Product Retailing for JD Power’s Retailing Portfolio, breaks down macro trends across the industry, used-car profit strategies, and how dealer princ

S5E07 - Finding Your Voice in Automotive Leadership

Eve Knudtsen, President of Knudtsen Auto Group, is a third-generation dealer leading three stores across the Pacific Northwest. She shares insights on leadership, technol

S5E06 - 2026 Automotive Market Outlook: Affordability and Demand

Tyson Jominy, SVP OEM Solutions at JD Power, discusses affordability pressures, interest rates, lease returns, and why stable demand and mid-cycle conditions will shape d

S5E05 - How A Major Dealership Group is Approaching Frictionless Operations

Christian Crain, VP of Crain Automotive Holdings, discusses leading a 23-store dealer group, their focus on seamless operations and how they are addressing the affordabil

S5E04 - The Marketing Playbook for Dealership Success

John Fitzpatrick, President & CEO of Force Marketing, joins the podcast to share insights on marketing trends in 2026, the future of AI and technology, customer engagemen

S5E03 - Fixed Operations: How Video is Changing Dealer Performance

Ted Ings of Fixed Ops Roundtable shares fixed ops technology innovations, including technician video MPIs and AI, and explains how they improve transparency, approvals an

S5E02 - Digital Trust: What Causes Customers to Convert

Brian Kramer from Cars.com makes his third podcast appearance with us to share industry insights on the future of AI and digital retailing, how process drives profitabili

S5E01 - How NADA is Advocating for Dealers in 2026

NADA President & CEO Mike Stanton discusses dealer sentiment around affordability concerns, NADA's work to strengthen the dealer environment, key public policy initiative

S4E21 - Mastering the Balance of Leadership At Your Dealership

From the finance office to General Manager, Jesse Hill of Safford Mazda Sterling shares how he balances family life with a busy career, how he led a virtual change in the

S4E20 - Dealership Profitability & Disruption: What’s Ahead in 2026

Steve Greenfield, GP at Automotive Ventures, shares his perspective on affordability challenges, dealership profitability, emerging retail tech, and how AI may shape the

S4E19 - From Tesla to Tekion: How One Founder is Redefining the DMS

Jay Vijayan, Founder & CEO at Tekion, discusses the dealership pain points he saw which led to the creation of his business. He also shares insights on AI and digital ret

S4E18 - Consumer Buying Trends Dealers Need To Know

Marc Bland, Head of New Business and Growth Audiences for S&P Global, breaks down the trends he’s seeing across customer bases, the segment OEMs are overlooking, how to e

S4E17 - Built to Last: Strengthening Your Dealership’s Future

Jenell Ross, President at Bob Ross Buick GMC, discusses taking over the helm of her father’s dealership, how she is working to improve operational performance and support

S4E16 - Leading the Next Generation of Dealers

Karen Ford, President at Sutton Ford and incoming NextGen Committee President at NAMAD, talks cultivating culture and continuing legacies at dealerships. Plus, what she h

S4E15 - The Human Connection At Your Dealership

Perry Watson IV, President of NAMAD, explains the necessity of improving the human element at dealerships. He details different ways dealers can accomplish this and share

S4E14 - The Grit Behind Great Dealers

Joey Huang, Dealer Owner at Great Lakes Auto Group, discusses the transition from medical school to automotive. He shares how a tenacious, yet respectful attitude has dri

S4E13 - Tariffs & Transitions: Navigating Automotive Changes

Jonathan Jordan and Jamie Horowitz of JM&A Group dive into the latest uncertainties facing the automotive industry, including the impact of tariffs. Don’t miss strategic

S4E12 - What Dealers Should Know About Customer Sentiment | Chris Sutton

Chris Sutton, Senior Vice President of Auto Benchmarking and Customer Success at J.D. Power, talks data around customer sentiment in the dealership, digital retail and te

S4E11 - How Micro-Learning is Changing Dealership Training | Matthias Stoever

Training your dealership’s team is a continuous, yet important process. Discover ways to explore innovative training opportunities at your dealership and empower your tea

S4E10 - How to Effectively Market Your Dealership with Special Guest Laurie Halter

Laurie Halter has worked in automotive marketing and PR for 20+ years with her company, Charisma! Communications. She shares valuable advice for developing a content stra