Remarkable Results Radio Podcast

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

How much deferred repair revenue is sitting in your shop management system because customers don't understand what you're recommending or why it matters? Patrick Eagan o

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

Thanks to our Partners: NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded at ASTA 2026, Rich Falco, Senior Curriculum Developer a

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

Watch Full Video Episode What if you could build your own AI tools to solve everyday problems in your auto repair shop without knowing how to write a single line of code

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

Thanks to our Partners: NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded at ASTA 2026, veteran industry trainers G Truglia and E

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

Thanks to our Partners: NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded at ASTA 2026, veteran industry trainers G Truglia and E

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

Watch Full Video Episode What if your succession plan could give you more freedom, reward your best employees, and secure the future of your auto repair business without

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

Watch Full Video Episode You can be great at diagnosing vehicles and still struggle to make money owning an auto repair shop. What does it take to make the transition fr

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

Watch Full Video Episode What makes your auto repair shop memorable, and are you sharing that story with your customers? Recorded at ASTA 2026 in Raleigh, NC, Melissa “

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

Watch Full Video Episode We're great at fixing cars. But how good are we at understanding and communicating with people? Matt Fanslow, host of Automotive Field Theory,

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

Watch Full Video Episode What should be on your must-see list at AAPEX 2026? Mark Bogdansky, Vice President of Meetings and Events at the Auto Care Association, shares

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

Watch Full Video Episode What if the phone is ringing, but your team is unknowingly turning customers away? David Boyd, owner of Call Inbound, and Rich Oppitz, Director

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

Watch Full Video Episode What if the customer calling for a price isn’t someone to avoid, but an opportunity your shop has been trained to turn away? Brian Walden, COO

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

Watch Full Video Episode What does it take to work alongside someone you love, thrive through the pressures of business ownership, and ultimately build a company that ca

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

Watch Full Video Episode What does a Performance and Accountability Team Leader actually do inside a high-performing auto repair shop? Nate McDonald of Empower Automotiv

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

Thanks to our Partners: NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode How does a shop owner find, develop, and trust the right person

From Daily Profit to Long-Term Business Value [RR 1109]

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode What is your auto repair business really worth, and are you building it to become more va

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

Thanks to our Partners: NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode What if the best time to recruit your next technician is when yo

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode What happens when a customer needs a $2,000 repair but doesn’t have the cash available to

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

Thanks to our Partners: NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode What does a strong shop culture look like when you’re the people

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode How quickly is the automotive repair industry changing, and are you ready for what's next