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The Salty Adjuster

by The Salty Adjuster by CoVerse Communications

The Salty Adjuster is a pod about the humans and human stories behind claims: The adjusters deployed away from home eating gas station peanuts in a car at midnight. The homeowners staring at a pile of wet drywall wondering what happens next. The contractor who’s been injured on the job. Hosted anonymously by The Salty Adjuster, a longtime claims professional with deep experience in property and catastrophe losses, the show talks about the part of this industry that usually gets edited out of conference panels and LinkedIn posts: the human part. Email the show: TheSaltyAdjuster@gmail.com

Latest episodes

Showing 20 · updated from the feed

Grains of Salty: Live from CPCU's In2Risk with 2026-27 Ambassador Ranesha Dean

“Community is everything.” When you live and work in the Bahamas, those words carry the weight of what it takes to rebuild after a storm. Live from the CPCU Society’s In

Oct 19
15 min

TRAILER: [Insurance] "Loses Out When We Lose These Women”: Author Amy Diehl , PhD, on the State of Women Working

“We lose out when we lose these very capable women.” Next week, The Salty Adjuster welcomes Amy Diehl, Ph.D., for a two-part conversation about the state of women workin

Oct 16
4 min

"Grains of Salty" #2: Heather Blevins on How to Rock CPCU's In2Risk Next Week

Casual Professionals, Chronically Unhinged. Certified Professional Chaos Understander. Claims People Crying Uncontrollably. We’re pretty sure CPCU stands for Chartered P

Oct 13
27 min

"Come as You Are": The Ungovernable Matthew Struck on What Insurance Owes Its People

“Once you get that binder, once you get the policy, that’s your ticket to dance. That’s not the end of the relationship, that’s the very beginning of it.” Matthew Struck

Oct 13
45 min

"Should I Stay or Should I Go": Alex Bond on Bad Bosses, Better Careers and His InsurTech Dream Team

“The people that are busy telling you they’re important usually aren’t that good.” Alex Bond spends his days helping InsurTech businesses hire leaders. He’s picked up a

Oct 12
42 min

TRAILER: "Mad Max: Penguin Road" with Matthew Struck

An insurance broker, a hurricane and an aquarium full of penguins. Naturally, we’re trying to get Tom Hardy involved. Matthew Struck joins Salty and Producer Brett with

Oct 12
3 min

"After the Storm": The Salty Adjuster Hour Crossover! Natalie Arroyave on Claims Mental Health, Trusting Your Field Adjusters, and the Power of Showing Up

“I had no idea that just showing up to work, a smile on my face, was doing anything but masking my own pain and my own agony.” Natalie Arroyave was a teenager rebuilding

Oct 10
38 min

"Human Touch": Chris Poveromo on Empathy and Insurance in the Age of AI

"If you want to be treated as a trusted advisor, act like a trusted advisor. Even if it’s detrimental or if it’s risky for you.” Tell clients the bad news early. Know th

Oct 8
36 min

"Chosen Family": Assistant Producer Sophia joins Team Salty to talk Signal Awards, taking chances and settling the Starburst debate

“If I have a friend who is eating, I see has a pack of Starbursts and I ask for one and they hand me a yellow, they’re not the friend I thought they were.” She’s new he

Oct 7
47 min

"Grains of Salty #1: Behind the Episode": Salty & Producer Brett on Being Signal Award Finalists

Welcome to Season 2 and to our new "minisode" series "Grains of Salty: Behind the Episode." Going forward, these five minute snippets will capture Team Salty's reaction t

Oct 5
5 min

"Category Pirate Radio": Chris Stanley of IA Path on Good Humans, Bad Hiring, Renewable and Fossil Workforce Dynamics, and Teaching Claims

“I don’t have to know everything. I just have to know where to go to get the answers.” — Chris Stanley That’s one of the most valuable things Chris Stanley learned durin

Oct 1
55 min

TRAILER: IA Path's Chris Stanley on "the human in the room" attributes claims adjusters are often underappreciated for

“The insurance industry doesn’t have a talent problem. It really has a taste problem.” — Chris Stanley Chris Stanley has a question for the insurance industry: If you’ve

Oct 1
1 min

The Times They Are A-Changin’: Author Chris Casaleggio on Claims Careers, Opportunities, and Lessons Learned

“I don’t think you’re as salty as everyone says.” Well. We’re back. And we're a SIGNAL AWARD FINALIST! You can vote for us right here (please do!). After a two-week hia

Sep 30
47 min

SEASON 2 EP 1 TRAILER: Chris Casaleggio on Adjusters' many transferrable skills

“Adjusters are professional problem solvers who happen to work in insurance.” Chris Casaleggio has spent his career in claims, serves as a forensic expert and regional d

Sep 28
1 min

Bonus Content: The Morgan Blocher Takeover of The Salty Rapid Fire

"I don’t like this.” - Salty What happens when you let (aka “are bullied into letting”) your guest ask you the rapid fire questions instead? The Salty Adjuster found out

Sep 22
1 min

"Rose's Renaissance": Breaking Things, Building Better, and The Risk of Being Human with Rose Hall

🌹 “We tend to compare our everyday selves to what we see and what we think is real with people we put on a pedestal... we’re comparing our everyday to their best day.” —

Sep 16
40 min

“The Long Run”: Josh Fischer of Kru Talent Group Brings His "Claims Recruiter Office Hours" to The Salty Adjuster

“Conversations with real human beings are so much more valuable than applications.” — Josh Fischer The claims job market is weird right now. Experienced adjusters are a

Sep 14
44 min

BrokerTech Connect MEGASODE: Advance's Omer Rimoch on Fixing Insurance’s “Boring Plumbing,” Morgan Blocher Turns the Tables on Salty, and Marissa Buckley of RevUp on How Claims Adjusters Feel about AI

“I guess the question that’s probably on all of our listeners’ minds is: How does The Salty Adjuster show up to a conference with his face?” Episode 30 of The Salty Adj

Sep 13
1 h 08 min

TRAILER: Live from BrokerTech Connect with Omer Rimoch and Morgan Blocher of Advance and Marissa Buckley of RevUp!

How does an anonymous podcast host attend and cover a trade show? We're spilling the salt. The Salty Adjuster team had an absolute blast at BrokerTech Connect in Chicag

Sep 12
2 min

“Connection”: Chris Luiz of Scout InsurTech Shares His Do's and Don't's for Founders, Salespeople, Linkedin, Hate Mail, and More

“You don’t have to be an insurance person to be successful in insurance. It certainly helps, but you should acknowledge what you understand and what you don’t understand.

Sep 9
37 min

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