The Culture Code

What Being A CPO Looks Like At A Small Company with the CPO of Aperian

The CPO of Aperian, Addie Johnsen talks about what it's like to be CPO at a 65-employee organization. We discuss: how she uses the smaller company size to personally coac

RANT: My Problem with the Kirkpatrick Model

I break down my problem with the Kirkpatrick model and what you should do about it!

L&D’s Transformation From Order Taker To Trusted Learning Advisor with the CLO of BDO Canada

If L&D wants to evolve from "order-taking" into a strategic entity, a significant mindset and behavior shift is required. In comes Dr. Keith Keating, author of The Truste

How Consensus Cloud Solutions Scales And Sustains A Thriving Hybrid Culture, with CPO Lynn Johnson

In this interview, CPO of Consensus Cloud Solutions, Lynn Johnson, explains how she scales and sustains company culture to 600 hybrid and remote employees. A few highligh

The Secret To Great Leadership? Develop Your Aspiring Leaders with The Aerospace Corp's CPO

In this episode, we sit down with Heather Laychak, the CPO at The Aerospace Corporation. She covers everything from her best-in-class approach to aspiring leadership prog

RANT: Why Bot Coaches Don't Work (And What Works Better)

Five years ago, I wrote a check for $1 million to launch an AI-powered coach using IBM Watson. We then created the world’s first executive coach bot (long before Chat GPT

A Scrappy And Highly Practical Approach To Develop Frontline Leaders with Collective Health's CPO

Abbie Buck, CPO of Collective Health, breaks down her scrappy approach to leadership dev. This one's full of creative and stealable ideas! Key Topics Covered: Her scrappy

Why Leadership Development Is The Key To Scaling Culture with Symphony's CPO

In this conversation with Courtney Panik, CPO of Symphony, we cover: How she helped Symphony scale its culture as it grew from a startup to a scale-up How Symphony's flat

How A Personalized Approach Solved For Attrition with SugarCRM's CHRO

This episode explores the innovative way the CHRO of SugarCRM reduced employee turnover from 23% to 9% after joining the company. In addition to reducing turnover, CHRO S

Drive Employee Engagement By Building A Culture Of Caring with One Medical's CPO

LEADx and Gallup research on employee experience shows that “your manager cares” is now a top five driver of employee engagement. One great example of “caring” in action

COMMUNITY: How to Design and Deliver Your Aspiring Leaders Program with the Sr. Mgr of Leader Dev at OLYMPUS

This episode is a LEAKED event from our private, members-only Community of Practice for Leadership Development Professionals. We covered how to design and deliver an aspi

The Case For Intertwining Company Culture And Product with NerdWallet's CPO

An unexpected sign of a thriving company culture is when the culture and product go hand in hand. Here are a few examples: At Headspace, a mindfulness and wellness app, c

The Case For Putting Your Mission At The Heart Of Your Strategy with Waymo's CPO

In the HBR article, “Put Purpose at the Core of Your Strategy,” the authors describe an intensive study that they conducted to understand the strategies high-growth compa

An Authentic Culture Is The Ultimate Moat with the CPO of Dave

"Building a real authentic culture is a moat because it's hard to replicate," said Shannon Sullivan the CPO of Dave. In this episode, Shannon shares how she built her moa

The Secret To Great Company Culture Is ‘Less But Better’ with the CPO of Headspace

Culture isn't magic. It's the product of thoughtful effort. As Josh Bersin puts it, “To change the culture, don’t start with the culture. Start with the problem that you

The Key To A Thriving Culture? Develop Your Emerging Leaders with the CPO of DocuSign

Leadership development is the lever for a thriving culture. Gallup research indicates that 70% of engagement can be traced back to an employee’s relationship with their m

Think Of Your First-Line Leaders As Player-Coaches with the CPO of Box

With their deep involvement “on-the-floor” frontline managers are a lot like player-coaches. That’s how the CPO of Box Jess Swank likes to think of them. And I think it m

How To Reverse-Engineer Highly Impactful Leadership with the CPO of CEI

At Cupertino Electric Inc. (CEI), the company grew so fast that they’ve found themselves at an inflection point. Now, CEI is attempting to slow down to observe its most e

How An Evidence-Based Culture Can Drive Performance with the CPO of Virta Health

As I approach 40 podcast episodes with CPOs, an interesting theme has emerged: Companies that lean into quirky values stand out as especially creative and authentic envir

How Leadership Development Can Reverse Turnover Quickly with the CPO of Bristlecone

Gallup research indicates that 70% of engagement can be traced back to an employee’s relationship with their manager. This just goes to show that at the heart of any thri