LotTalk Podcast powered by Lotpop

Your Lead Went to 14 Other Dealers Too. Why Is Your Follow-Up Still a Template?

Effective lead follow-up isn't about volume; it's about standing out when your customer is shopping 15 dealers at once. Most customers send their information to a dozen

Why Do Dealers Turn Down $29,000 on a 12-Day-Old Car and Then Wholesale It at 90?

Every dealer says fresh inventory makes the most money. So why does the middle bucket fill up every fall? On this episode of LotTalk, Chris Keene, John Anderson, and Rena

The $2,380 Mistake: Why Your Dealership Is Stagnant

Stop losing $2,380 per unit to operational blind spots. Learn how to fix your dealership management process and reclaim lost profit. Chris Keen, John Anderson, and Renal

You Sold 150 Cars. Here's Why a 52-Year Veteran Says You Left 60 on the Table

If you are leaving sales on the table, you are likely missing the mark on dealership leadership. Learn the fix from a 52-year vet. Ed French, founder of Auto Profit LLC,

Why "I Can't Find Cars" Is a Lie You're Telling Yourself

Where do you find inventory when everything at auction is selling $3,000 over MMR? According to Frank Knox, you're just watching the wrong window. Frank spent 17 years bu

Are You a Retailer or a Wholesaler? The Habit Costing You $3,000 a Trade

Are you running a retail dealership from a wholesale vantage point? Chris Keene and John Anderson break down why anchoring appraisals and pricing to MMR and auction data

The 30-Day Car and the 100-Day Car Are Now Two Different Businesses

New car searches are down nearly 50%, the market average days to turn just jumped from 51 to 53, and 300,000 off-lease EVs are flooding into the used market. On this epis

Inventory Is Up, Sales Are Down: The Math Every Used Car Manager Needs Right Now

Used inventory is up, sales are down, and the July-August lift never showed. So why are sales desks still passing on first offers? This week on LotTalk, Chris Keene, John

Stop Asking "Do You Have a Trade?" Do This Instead.

Season 4 kicks off with the numbers every used car manager needs to see. Day supply on inventory over $35,000 has blown past 50 days while $10K to $20K units turn in just

The 900 Sales a Month Hiding in Your Service Drive (And the Vendor Mess Blocking Them)

Brian Benstock has been the number one certified Honda dealer in the world 16 times and the number one certified Acura dealer 15 times. In this episode of LotTalk, Chris

"I Can't Get My People To Do That" Is Costing You More Than You Think

LotTalk kicks off its leadership series with retired Army veteran, educator, and strategist Bryant Love. As a former plans branch chief at U.S. Africa Command, Bryant led

Hybrids Up 34%, Credit at a 10-Year High: Your 2026 Used Car Sourcing Playbook

Wholesale used inventory is heading back to 12 million units for the first time since 2019, but auction prices aren't budging. So why are auction-dependent dealers gettin

Used Car Prices Just Topped $30K and Buyers Are Still Buying. Are You Getting Your Share?

The shopper index is falling at the exact time of year it usually climbs. So why are some dealers still stacking record months? In Episode 29 of LotTalk, Chris Keene, Joh

12 Leads, One Winner: How AI Can Decide Who Gets the Deal

Chris Keene, John Anderson, and Renaldo Leonard break down exactly how dealership sales and BDC teams should be using free AI tools like Google's Ask Gemini in their dail

This 30-Second AI Trick Turns Any Salesperson Into Their Own Personal Brand

Coaches Chris Keene and Renaldo Leonard show how Google's Gemini (or any AI tool like ChatGPT or Claude) can generate ready-to-post social media content, lead follow-up s

Automotive Managers: Expectations vs. Reality (LotTalk)

What happens when actions and words finally intersect? In this episode of Lot Talk, powered by Lotpop, Chris dives deep into the crucial role of expectations in automotiv

Your Dealership Posts Are Getting ZERO Engagement. Here's Why.

Social media strategist Robin Wilson of Social Grenade joins Chris Keene, John Anderson, and Renaldo Leonard to break down why the standard dealership playbook of sold cu

The Most Underused 15 Seconds at Your Dealership

84% of car shoppers are on social media, 95% start their research online, and 61% say reviews decide who they buy from. In this episode of LotTalk, Chris Keene, John Ande

Looking But Not Buying: The Summer 2026 Used Car Playbook for Managers

The spring selling season is over and the shopper index has fallen roughly 30%, but here is the truth most dealers are missing: buyers are still out there, they have just

"Hope Isn't A Strategy": A 52-Year Car Veteran's Take On Why Your Store Is Stuck

Why won't your team do what you ask? After 52 years in retail automotive — from selling cars in 1972 to consulting at the NADA level — Ed French has one answer: you never