Leadership Lens

Jarrett Chirico: Leadership, Taking Risks and the Power of Belonging

ABOUT JARRETT Jarrett Chirico is director of racquets at North Hills Club, a BoardRoom Distinguished Club in Raleigh, NC, and president and founder of The Directors Club

Rachel Leatherwood: Why Membership Is About Belonging, Not Transactions

ABOUT RACHEL Rachel Leatherwood, MCMP, is member services director at River Crest Country Club in Fort Worth, TX, a BoardRoom Distinguished Club with EXCEPTIONAL status.

Colin Read: Building Culture, Community and Smarter Clubs

ABOUT COLIN Colin Read is co-founder and CEO of Whoosh, a golf operations software company helping private clubs and golf facilities coordinate staff, connect systems an

John Wilkening: Why Great Clubs Are Built by Great People and Leaders Learn to Get Out of the Way

ABOUT JOHN John Wilkening, CCM, CCE, is GM/COO of North Hills Club in Raleigh, NC, a BoardRoom Distinguished Club with ELITE status. During his tenure, the club and its

Lindsay Pizarro on Resilience, Vulnerability and the Power of Connection

ABOUT LINDSAY Lindsay Pizarro, CCM, CCE, is managing director of The Golden State Chapter of the Club Management Association of America. She brings more than two decades

Chris Gale: Why Today’s Racquets Leaders Must Think Like CEOs

ABOUT CHRIS Chris Gale, DCA, is director of racquets at Bent Tree Country Club in Dallas, TX, and vice president of The Directors Club of America. With more than 25 year

Kris Butterfield Cance: Building Club Culture Through Belonging, Authentic Service and Shared Responsibility

ABOUT KRIS Kris Butterfield Cance, MCMP, is director of membership and communications at La Cumbre Country Club in Santa Barbara, CA. She brings two decades of private c

LuAnn Giovannelli: Leading With Integrity, Trust and the Courage to Let Go

ABOUT LUANN LuAnn Giovannelli is COO of Bay Colony Community Association and a respected private club executive whose career spans nearly four decades. Her leadership ex

Tania Elias Calles: From Four-Time Olympian to Building the Next Generation Through Clarity, Challenge and Belonging

ABOUT TANIA Tania Elias Calles is junior sailing director at Balboa Yacht Club and a four-time Olympian who represented Mexico in sailing at the Sydney 2000, Athens 2004

Crystal Thomas: Culture Starts with Capacity and the Four Lenses of Leadership

ABOUT CRYSTAL Crystal Thomas is CEO of Management Connection, where she works with private club leaders, boards and associations to strengthen leadership, culture, clari

Whitney Reid Pennell: Why Great Leadership Develops People, Builds Belonging and Brings Culture to Life

ABOUT WHITNEY Whitney Reid Pennell is founder of RCS Hospitality Group, a consulting and training firm serving the private club and hospitality industries. Her work focu

Michelle Riklan: How Better Listening, Honest Language and the Right Fit Shape Stronger Leaders

ABOUT MICHELLE Michelle Riklan is a career strategist, consulting and search executive with Kopplin Kuebler & Wallace. Her work is rooted in communication, leadership de

David Andow on Food-Trak, F&B Data and Technology That Supports Club Teams

ABOUT DAVID David Andow is president of SCI, the developers of Food-Trak, a food and beverage management system designed to help organizations improve inventory, procure

Simeon Miranda: Leading With Ohana, Humility and the Small Details That Shape Hospitality

ABOUT SIMEON Simeon Miranda is general manager of Embassy Suites byHilton Waikiki Beach Walk, one of the largest Embassy Suites properties in the world and a destination

Frank Cordeirdo on Colonial Country Club's Legacy, Leadership and the Power of Being Better and Differenr

ABOUT FRANK CORDEIRO Frank Cordeiro is GM/COO of Colonial Country Club in Fort Worth, TX, a historic private club known for its championship golf legacy, strong family c

Michael Stott on Servant Leadership, Club Culture and Why Trust Still Matters Most

ABOUT MICHAEL Michael Stott, CCM, CCE, is a partner with The Triumph Group and a respected leader within the private club industry with more than 30 years of experience

Bill McMahon Sr.: Leadership, Listening & the Future of Private Clubs

ABOUT BILL McMAHON Bill McMahon Sr., AIA, OAA, is founder of McMahon Group and a strategic, financial and architectural planning consultant to private clubs throughout N

Larry Hirsh: The Risk of Falling Behind—How Clubs Lose Value When Leaders Stop Thinking Long-Term

ABOUT LARRY Larry Hirsh is president of Golf Property Analysts, a real estatespecialty consulting, appraisal and brokerage firm focused on golf and club properties acros

Roger Chao on Board Culture, Trust & Governance: How Great Boards Think, Challenge & Lead Together

ABOUT ROGER Roger Chao is a board consultant and governance expert who works with organizations to strengthen board performance, improve governance structures and build

Eric Bischofberger: Why Culture, Accountability and “Pressure Is a Privilege” Define Great Leadership

ABOUT ERIC Eric Bischofberger, CCM, CMCA, is GM/COO of Hampton Hall Club, a Distinguished Club with EXCEPTIONAL status located in Bluffton, South Carolina. With a career