Grow Your Credit Union

AI Is Gaslighting You Into Thinking You're a Genius

Read the show notes and full transcript on our site: growyourcreditunion.com There's a new kind of AI failure, and it's sneakier than bad output. The model tells you yo

Don't Leave Your Team Holding the BAG

Read the show notes and full transcript on our site: growyourcreditunion.com Every CEO loves a Big Audacious Goal. The trouble is what happens next: the goal gets tosse

A Single Point of Failure Is Never A Good Strategy

Read the show notes and full transcript on our site: growyourcreditunion.com A 77-year-old credit union did the due diligence, picked a solid vendor, and built a whole

You Don't Get a Super Team by Hiring Superstars

Read the show notes and full transcript on our site: growyourcreditunion.com The best teams run circles around everyone else, and it isn't because they hired the best p

Is Your Credit Union Just Renting Its Relevance?

Read the show notes and full transcript on our site: growyourcreditunion.com Membership growth just hit its lowest point since 2011, and the boom years before it may ha

Stop Cleaning Up Fraud. Start Seeing It Coming.

Read the show notes and full transcript on our site: growyourcreditunion.com JOIN NCU-ISAO FOR A FREE TABLETOP EXERCISE ON AUGUST 27TH, 2026 Most credit unions only c

There's More Than One Way to Back Your Best People

Your best employee is ready to move up. There's no seat open. That doesn't mean there's nowhere for them to go. In this episode: Whether AI ownership belongs to one e

Communities Don't Form the Way They Did in 1934

Read the show notes and full transcript on our site: growyourcreditunion.com Credit unions were built around the people you knew. Your neighbors, your coworkers, the pe

Is Your Member Experience Giving DMV Vibes?

The experience is where trust gets made or broken. Credit unions have always assumed theirs was safe. But somewhere between the app that locks you out and the branch that

Technology Moves in Dog Years

Credit unions are running networks that look nothing like the ones they started with. Knowing exactly what is connected, who approved it, and what it permits turns out to

OOPS! ALL MERGERS

Read the show notes and full transcript on our site: growyourcreditunion.com Somewhere out there is a credit union board that poured themselves a bowl of nutritious suc

I'm Not Lazy. I'm Just a Pessimist.

Read the show notes and full transcript on our site: growyourcreditunion.com Your team is not underperforming because they are lazy. They are underperforming because th

Your Community Impact Is Probably Not a Secret Worth Keeping

Read the show notes and full transcript on our site: growyourcreditunion.com Credit unions are feeding communities, funding scholarships, and keeping members out of pay

Dictators Don't Make Great Merger Partners

Read the show notes and full transcript on our site: growyourcreditunion.com A $12.6 billion merger collapsed. The credit unions are now in court. And somewhere in the

We Keep Swiping Right On New Vendors When We Really Need Couples Therapy

Read the shownotes and full transcript on our site: growyourcreditunion.com Every time a credit union has an unmet need, its ready to swipe right on a new vendor. But 4

We're Duct-Taping 25 Systems Together and Calling It Integration

Read the shownotes and full transcript on our site: growyourcreditunion.com Nobody is buying bad technology on purpose. Credit unions are doing the best they can with c

We Want You To Tell Us When Nothing Suspicious Is Happening

Read the shownotes and full transcript on our site: growyourcreditunion.com The NCUA says deregulation is coming. Small credit union leaders say it's about time. But w

Don't Forget To Remove Your Prompt From That Next Email (LIVE from CU Intersect)

Read the shownotes and full transcript on our site: growyourcreditunion.com There's nothing wrong with using AI to speed up your work. But when you start relying on it

1995 Called, It Wants Its Compensation Package Back

Read the shownotes and full transcript on our site: growyourcreditunion.com Your board thinks $100,000 is too much for a CEO because they never made more than $40,000 o

"If I Just Work 24 Hours a Day, I'll Get More Done"

Read the shownotes and full transcript on our site: growyourcreditunion.com We all think it: "If I just work longer, I'll get more done." But when one of your high perf