Grow My Salon Business Podcast

365 Five Things Every Growing Salon Needs in Place

Growth sounds like the obvious goal for any salon owner, but chasing a bigger business without a plan can break the one you've already built. I've seen owners open a seco

364 What Does Your Business Need From You?

Every salon owner learns eventually that to manage a salon business, you first have to manage yourself. It's easy to focus on the team, the standards and the accountabili

363 Why the Most Successful Salons Keep it Simple

Most salon owners assume their business feels complicated because it needs to be. But after years inside salons at every level of the market, I've noticed the opposite. 

362 The New Rules of Salon Marketing in the Age of AI with Phil Evans

When it comes to marketing, many salon owners pour their time into Instagram, hoping it brings new clients through the door. My returning guest Phil Evans, founder of Sa

361 Stop Saying "We're Like a Family Here"

Treating your team like family feels warm and caring, but it might be working against your leadership and having a negative impact on the business. A family relationship

360 The Numbers Don't Lie

One of the bigger challenges the salon industry has always faced is getting reliable data. Fortunately, that is changing for the better, and today I break down a new indu

359 Two Salons, One Family, 25 Staff with Billy Ryan and Elle Foreman

Billy Ryan and Elle Foreman own the Tribe Salons group in London and Kent. In this episode, we discuss what it takes to build a successful family salon business and how t

358 Seven Lessons on Education Every Salon Owner Needs to Hear

The way hairdressing education is delivered has changed dramatically since I started in this industry, and it will continue to evolve as new technology emerges.  In this

357 The 4 Disciplines Behind Every Salon Success Story

Most salon owners already know what they should be doing to build salon success. They know they should raise their prices, have the tough conversation with an underperfor

356 Brand Promises, Team Agreements and Difficult Behaviour with Nina Kovner

Every salon owner has dealt with a difficult team member who is brilliant one week and impossible the next, leaving the whole team tiptoeing around them. Most owners have

355 Why Your Bank Account Never Matches Your Profit

Most salon owners can rattle off a client's colour formula from three visits ago without blinking, yet ask what their actual profit margin was last year and you'll get a

354 Why Hairdressers Don't Earn Enough (and What to Do About It)

The most common stereotype about hairdressers is that they don't earn enough. And in most cases, it's true. But the reason behind it is rarely discussed; you can only ear

353 A Salon Owner's Guide to Negotiating With Product Manufacturers

When I opened my first salon I was passionate about hairdressing but like most salon owners I knew very little about business, and negotiating with product suppliers was

352 How Leading Salons Are Using AI Every Day with Martha Lynn Kale

AI in the salon is no longer something you can put off, and ignoring it won't make it disappear. This week I'm joined by Martha Lynn Kale, owner of Mirror Mirror in Austi

351 The 5 Things That Make You a Better Salon Manager and Leader

Most salon owners who struggle with their team have never stopped to ask whether the problem starts with them. Salon management is one of the hardest parts of running a s

350 What are the 10 Forces Shaping the Salon Industry Right Now?

The salon industry is constantly changing. It always has and it always will. Some of the changes you’ll like and others you won’t.  Either way, understanding what drives

349 How AI Is Changing the Front Desk with Universe Walker

AI has already and will continue to impact the salon industry. One area that is getting a lot of attention is the front desk and the role of AI in streamlining the client

348 How to Use AI in Your Salon Without Losing the Human Touch with Frank Westerbeke

AI in the salon industry is moving fast, and most salon owners genuinely don't know where to start. My guest this week is Frank Westerbeke, co-owner of Gadabout and VerVe

347 There Is No Perfect Salon Pay System (And That's the Problem)

How you pay your salon team is one of the most confusing decisions you'll make as a salon owner. Salon owners often compare pay structures with other salons, copying what

346 The 5 Numbers Every Salon Owner Needs to Know

Most salon owners don't have a money problem, they have a ‘lack of understanding’ problem. You can be fully booked, your team can be flat out, and yet you can still be ru