Property & Casualty 360 Perspectives Podcast

Why Embedded Intelligence Is the Next Level for TPAs

The Nuts-and-Bolts of Successful Communications During a Claim Event

Blue Kangaroo Packoutz breaks down what strong communication looks like during a contents restoration claim, and where it's most likely to break down. Communication bre

Why Cost Containment Is a Key to Policyholder Satisfaction

It starts with proactive communication and disciplined cost management. Listen to this podcast to hear how. When a project runs over budget or falls behind schedule, th

Managing Contents When a Claim Becomes a Total Loss

Listen to this podcast to hear how content restoration vendors are an important resource to guide insureds through total-loss claims. When a claim becomes a total loss,

Raising the Roof on Rooftop Claim Innovations

What's the Secret Sauce Behind Four Luminaries Finalists?

Technology Is Transforming Claims Management

Listen to this podcast on how the agent-vendor relationship is changing, and how to keep pace and maximize benefits to carriers and policyholders. Rising policyholder e

The New Frontier in Restoration Services

Property restoration is gaining in complexity. Advancements in technology have led to an evolution in process but also customer expectations. Meanwhile, new building mate

Responding to the New World of AI-Generated Fraud

Fraud risk is changing rapidly as advances in AI are allowing fraudsters to step up their attacks, and transforming how insurers adapt to the new threats. Fraud has evo

How Parametric Insurance Helps Businesses Close Weather-Related Coverage Gaps

Andy Klaus and Brad Davis discuss how parametric insurance differs from traditional coverage and how advances in data and technology are impacting the ability to manage w

How Parametric Insurance Helps Snow-Impacted Businesses Recover Faster

Unusual snow events can disrupt operations across many sectors, such as retail, hospitality, and agriculture, particularly in regions unaccustomed to winter weather. Eric

Protecting Your Clients' Fall and Winter Events from Weather Risks

Unpredictable fall and winter precipitation can cause major revenue loss for seasonal outdoor events like festivals and holiday markets. Andy Klaus, Vice President of bus

Why the E&S Property Market Needs a New Playbook

Tonya Courtney of Nationwide explains why brokers and carriers are rethinking their approach to risk and growth in today's market. The E&S property market is in a perio

The Best Defense Is a Good Offense When Preparing for Fire Season

John Otero and Robert Montgomery from 1-800 WATER DAMAGE share tips to help insureds put up their best defense against a fire. As fire season approaches, insureds must

An Ounce of Prevention (and Preparation) for Flood Season

Flood damage differs quite a bit from water damage, and the measures to get ready differ as well. Peak flood season can leave both insurers and homeowners underwater —

What Makes Contents Restorable?

Mike Case of Blue Kangaroo Packoutz explains the key factors restoration pros consider in this podcast episode. Choosing the right restoration strategy involves many fa

Why Training Gaps Can Slow Down CAT Season Responses

Ken Davis and Tim Singnysane of 1-800 WATER DAMAGE, part of BELFOR Franchise Group, discuss why training is more important than ever as insurers prepare for the upcoming

How Technology Is Transforming Claims Management and Reducing Costs

Advanced technologies are helping claims professionals document losses more efficiently and generate more accurate estimates. Rick Wahlstrom, who handles estimate review

How Restoration Partners Impact Claims Costs

David Gavilanes of Blue Kangaroo Packoutz shares key insights on choosing a contents restoration partner that supports efficiency and controls costs. Selecting a restor

The Differences Between Residential and Commercial Restoration

Tim Fagan of 1-800 WATER DAMAGE discusses strategies to streamline the claims restoration process and addresses the differences between commercial and residential claims.