Finders to Builders - A UX Research Show

Ep. 48 - FINALE

This is the final episode of the Finders to Builders podcast. Thank you so much for tuning in and for your support all these years!

Ep. 47 - Doing Research vs. Building a Research Practice

The difference between doing research and building a research practice is the difference between going to the gym once every few months and actually getting fit. One-off

Ep. 46 - On Decisions and Stakeholders

Researchers often over-index on rational arguments, assuming clear findings will drive action. But decisions are also shaped by emotions and organizational dynamics — pol

Ep. 45 - On AI, Broken Products, and Hard Truths with Thomas Wilson

In the final guest episode of Finders to Builders, Thomas Wilson breaks down why large organizations aren't ready to spin up AI agents, how AI-first thinking amplifies "m

Ep. 44 - Who's doing research when there are no researchers?

PMs, designers, marketers, and others are increasingly leading research in organizations that don't have dedicated researchers. My three tips: align on and protect a fixe

Ep. 43 - The width, not the height

Researchers rarely sit in top-level strategy meetings, so real impact comes from starting lower—informing interface, feature, and product decisions—and from building advo

Ep. 42 - What is Product Ops with Antonia Landi

Today I talk with Antonia Landy about what product operations really is: building repeatable systems for high-impact work in complex product environments, often making th

Ep. 41 - Insight Triangulation Score

Today we'll talk about the Inside Triangulation Score, which is a simple framework used to gauge confidence in findings from various research sources. (01:22) Welcome a

Ep. 40 - AI for writing docs and protocols

In the final episode of this AI miniseries, I share my favorite user research use case for AI: drafting documents and protocols. Because I dread writing long docs, I us

Ep. 39 - From Data Collection to Data Connection with Dr. Ari Zelmanow (Part 2)

Second part with the great Dr. Ari Zelmanow! (00:11) Why Speed Matters (00:60) Speed vs Rigor Reframed (03:34) The Backhoe vs Shovel (04:22) Democratizing Research Fe

Ep. 38 - Using AI for synthesizing your research findings

Today, we explore the role of AI in synthesizing research findings, a mature and significant use case in user research. I'll discuss my experiments comparing AI and human

Ep. 37 - From Data Collection to Data Connection with Dr. Ari Zelmanow (Part 1)

In this episode, Dr. Ari Zelmanow joins us to explore the evolution of research in today’s business landscape. We discuss the shift from traditional data collection to

Ep. 36 - On AI Moderation in Qual Research

Today we delve into AI moderation! I discuss my experiments comparing human and AI moderators, noting the structured approach of AI versus the more flexible, context-aw

Ep. 35 - Doing research with AI-generated users

In this episode, we delve into the intriguing world of AI and explore how AI-generated users can be integrated into the research process. I share my experiences and exper

Ep. 34 - Stop Wasting Research with Jake Burghardt

In this episode of Finders Builders, I sit down with Jake Burghardt, author of 'Stop Wasting Research,' to discuss methods for maximizing the value of research in organiz

SPECIAL: Off My Bookshelf - Joe Natoli (Part 2)

Part two of the interview with the amazing Joe Natoli. We discuss his latest book and why its insights remain relevant today, alongside candid takes on the challenges an

SPECIAL - Off My Bookself: Joe Natoli (Part 1)

In this episode of 'Off My Bookshelf,' I interview the one and only Joe Natoli. We discuss his latest book and why its insights remain relevant today, alongside candid t

Ep. 31 - On Knowledge Management w/ Emily Di Leo and Alison Jones

Today we dive deep into the world of knowledge management and repositories with two keen experts, Emily Di Leo o and Alison Jones. Together, they explore the vital role

Ep. 30 - Mapping Out How Research Happens in your Org

Welcome again to the show! This time, we discuss an exercise that helps assess the current state of research or research-like activities, identify pain points, and create

Ep. 29 - Research Intake Form - Yay or Nay?

Let's discuss research intake forms. You know, that handy tool that many larger organisations use as an inbox for research requests from stakeholders? Well, I’ll be expl