AutoFix AdvisorCast artwork

Automotive · Michael Doherty

AutoFix AdvisorCast

by Michael Doherty

Welcome to AutoFix AdvisorCast, the podcast where automotive service advisors finally have a place to call home. Hosted by industry veteran Michael Doherty, with over 28 years of experience in the trenches, this show dives deep into the challenges, frustrations, and demands of being a service advisor in the independent auto repair world. AutoFix: AdvisorCast isn’t just about problems; it’s about solutions. Michael Doherty shares best practices, actionable tips, war stories, and fresh ideas from the front lines of advising. Michael’s mission is simple: to help service advisors and shop owners right the ship of the automotive industry by equipping them with the knowledge, community, and support they need. Michael started his journey in 1996 and has done it all—from vehicle detailing to client-guided sales, parts procurement, and managing shop workload. Based in Raleigh, North Carolina, Michael is a husband, father, and a passionate advocate for improving the service advisor role. Join him and take the first steps toward becoming a better, more profitable, and less stressed service advisor. Thanks to WorldPac and the WorldPac Training Institute (WTI) for sponsoring AutoFix AdvisorCast. Visit worldpac.com for the latest in auto parts distribution and wtitraining.com to explore training programs that can take your career to the next level.

Latest episodes

Showing 20 · updated from the feed

Set Boundaries With Clients! Service Advisor Tips

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Oct 31 2025
24 min

The "We Over Me" Mindset in Auto Repair

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Oct 24 2025
20 min

Why Patience and Communication Matter for Service Advisors

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Oct 17 2025
21 min

Mindset is EVERYTHING for Service Advisors!

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Oct 10 2025
18 min

Never Stop Improving!...Or You're Falling Behind....

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Oct 3 2025
16 min

Building Trust and Loyalty as a Service Advisor in 2025

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Sep 26 2025
13 min

Service Advisors: Top Tips for Phone Success

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Sep 19 2025
18 min

Getting Uncomfortable is the ONLY Way to Grow as a Service Advisor

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Sep 12 2025
20 min

How to Win at The Front Counter for Service Advisors

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Sep 5 2025
21 min

Service Advisors - Act Like You Already Do Business Together with New Customers!

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Aug 29 2025
12 min

The Five Performance Levels for Service Advisors | Level Up Today!

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Aug 22 2025
17 min

Service Advisors NEED to Use "The Honest Agreement"!

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Aug 15 2025
15 min

STOP Being Transactional!! - Start Growing Lasting Relationships with Every Customer

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Aug 8 2025
13 min

Two-Week Service Advisor Challenge - "Just Say Yes"

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Aug 1 2025
16 min

The Power of Pre-Appointment Estimates for Service Advisors and Auto Shops

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Jul 25 2025
16 min

Top 10 Service Advisor Action Items for Building Customer Confidence and Success

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Jul 18 2025
30 min

Service Advisors: It's Time to G.R.O.W. Up!

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Jul 11 2025
15 min

Convert More Calls With Empathy and Clear Communication in Your Shop

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Jul 4 2025
16 min

How Service Advisors Should Handle Comebacks

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Jun 27 2025
16 min

The History of the Service Advisor Role in Auto Repair

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that

Jun 20 2025
14 min

Chart trend

Position in the Automotive chart (US), last 90 days.

#64
all-time peak
6
days in the top 100 since Nov 2024

Chart positions

Where AutoFix AdvisorCast ranks today in each Apple Podcasts chart (US, Sep 21, 2026).

#189 ▼ 53 Automotive US

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About AutoFix AdvisorCast on Reason.fm

Here you find the Apple Podcasts chart positions of AutoFix AdvisorCast, its latest episodes to listen to directly, and reviews from listeners. Rankings are updated daily for the United States.

Contact

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