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Entrepreneurship · Susan Bradley: E-commerce Expert

The Ecommerce Roadmap

by Susan Bradley: E-commerce Expert

Join Susan Bradley on The Ecommerce Roadmap. Each week, we'll take you behind the scenes of real stores where you're going to learn actionable strategies and tips that will fast-track the growth and profitability of your ecommerce business. An ecommerce podcast for Shopify store owners. A data-driven balance of strategy and actionable tactics to help you build profitable, predictable sales. The goal in every episode: transform you into a marketing-first store owner of a thriving ecommerce business. Susan Bradley is a successful ecommerce entrepreneur and strategist who has built, grown, and sold multiple seven-figure businesses. As the creator of the proven Reliable Revenue® framework, her data-over-feelings approach has helped thousands of store owners build sustainable ecommerce businesses. Join Susan weekly for actionable training including how to grow your Shopify store traffic and revenue, master email marketing with Klaviyo automation, build customer trust using JudgeMe reviews, optimize conversion rates, create winning ad campaigns, and develop the strategic mindset needed for long-term ecommerce success. Plus, get inspired by real success stories from Inner Circle members implementing our proven training methods—from jewelry designers creating viral campaigns to makers building $40K monthly businesses while working full-time. Are you asking yourself: Is it possible to create consistent, predictable revenue in ecommerce? Can you take your Shopify store from struggling to six figures? The answer: YES! Let's build your roadmap to ecommerce success! Don't forget to subscribe and join thousands of store owners building their dream businesses one strategic step at a time.

Latest episodes

Showing 20 · updated from the feed

342: How To Get ChatGPT to Recommend Your Products

Your customers are already asking ChatGPT which products to buy. Right now, either you're the answer or your competitor is. Today, Inner Circle coach and AEO expert Mat

Oct 19
33 min

341: The One Product SEO Strategy That Actually Works

Think SEO doesn't matter if nobody's searching for your product? I used to think that too. Then I sat down with Matt Demers, SEO expert and our very first male coach in t

Oct 13
42 min

340: Shae grew her Sales 40% Without Ads - you can do it too

If you only had two hours a day to work on your business…what would you do with them? Shae Miller runs Nobly, a handmade timber decor brand for kids' rooms, around home

Oct 6
33 min

339: From Business Launch to Sold Out - How Lisa did it

Lisa Simone went from 20 years in PR to selling out her very first inventory order of the Female Founders Journal. She funded it with a Kickstarter, grew it through commu

Sep 29
43 min

338: How Jessica grew her new customer acquisition by 59% - without ads

Jessica Stark of Stark Skincare almost walked away from her 15-year-old business after burnout and an injury sent her sales into a 20% decline. In this episode we break d

Sep 22
38 min

337: Ads Stopped Working - Here's What Got Her Sales Growing Again

There's no better feeling than hitting your stride with Meta ads. Until one day they stop working, and you're left wondering why. That's what happened to Sam Gilhooly.

Sep 15
53 min

336: This Store Owner Grew Her List by More Than 1,600 Names - and You Can Too

Stop, collaborate, and listen….Today I'm talking to someone with a small store who grew her email list by more than 1,600 names (and landed 34 brand new customers) using

Sep 8
38 min

335: How Kristin Doubled Her Art Print Sales In One Year

A year ago, Kristin didn't think she could ever replace her dentist's income with her art. Now she can see exactly how to get there. In this episode you'll hear about t

Sep 1
39 min

334: How Jen got 320 new Customers

What if 80 out of every 100 customers come back and buy again. Sounds like a dream come true, right? But not so fast. Today I'm following up with Jen O'Rourke, owner

Aug 25
51 min

333: How To Start Investing For Retirement When You're Self-Employed

If you're like most people, nobody ever taught you how to money. And if you're a store owner, it's even  worse — no 401k, no automatic deductions, no HR department settin

Aug 18
51 min

332: Your Ads Manager ROAS is the Wrong Metric

Ever look at your Meta ads dashboard and think, "My ROAS is great…so why is my Shopify data telling a different story?" Here's the problem: Meta wants you to believe ev

Aug 11
43 min

331: How to Finally Get Sales on Your Website (Not Just Etsy)

"It's only the first quarter, and I have already sold as much as last year."  One of our Inner Circle members left this comment recently and when I read it, I knew that

Aug 4
20 min

330: From frustration to 475 Orders a Month: How Laura finally Got Traction

If you've ever found yourself having thoughts like "I'm wasting my time" or worse…"I'm draining money from my family", this episode is for you. Laura Kleber spent years j

Jul 28
47 min

329: 3 Things You Must Know Before You Take a Business Loan

You hit six figures. The orders are coming in. And yet, somehow you still can't pay yourself. If that sounds familiar, this episode is for you. I'm sitting down with Ch

Jul 21
1 h 02 min

328: How a Handmade Business Owner planned for her best sales ever

If you've ever felt like you're working yourself into the ground and still going backwards, this episode is going to hit home. Andrea York runs Catch the Fire Worship Fla

Jul 14
1 h 00 min

327: How a Maker Scaled Her Sales and Replaced Her Teaching Salary in 4 Months

What if the key to earning a paycheck from your online store isn't working more hours, but selling smarter? Amanda Whisman did exactly that, growing her sales month over

Jul 7
56 min

326: Want a better Conversion Rate? Start here.

If you've ever had a sneaky suspicion that your conversion rate could be better—you're probably right. In this episode, we're sharing two things you can do today to start

Jun 30
19 min

325: 3 powerful website fixes to turn more Browsers into Buyers

You could be sending the right people to your store and still losing them in the first 10 seconds…and not even know it.  In this episode, our Conversion Coach Kate Tilb

Jun 23
37 min

324: How to Sell Your Art Online: What One Botanical Artist Did to Grow 521%

What if you woke up one morning, checked your stats, and realized your sales were up 521%...without running a single ad?  That's exactly what happened to Wendy Mitchell

Jun 16
37 min

323: Why you're not getting Sales - it's NOT your Conversion Rate

"What's wrong with my website?" If we had a nickel for every time we heard this question… And it's heartbreaking, because even without seeing your website I can tell yo

Jun 9
37 min

What listeners say

A curated, balanced selection of Apple Podcasts reviews.

Wow! I am SO glad I found this podcast. I’ve listened to countless podcasts and I’m part of multiple paid mastermind groups, and honestly, the value shared here for free is unbelievable. Most people guard this kind of information behind expensive programs, but this podcast delivers real, actionable insights without holding anything back. I’m incredibly grateful I stumbled across it. Truly a must-listen.

Bundt Shoppe · Dec 2025

I own a boutique fitness studio and this is on my shortlist of ‘must listen to’ podcasts. I love the hot seats, I love hearing the challenges and successes of the members from the inner circle. I love hearing their results and the advice and analysis Susan gives. This is one of those podcasts that you listen to super carefully with a notepad and pen nearby ready to scratch down any golden nuggets you hear. I’m a boutique fitness studio owner, and find the content extremely valuable. Thank you Susan!

JennBatesPhoto · Apr 2025

I’ve been running my e-commerce store for almost 10 years, and I’ve taken courses, hired coaches—you name it. But this podcast? It delivers just as much value, if not more. Susan shares strategies and tips that are clear, actionable, and immediately useful. She breaks it all down in a way that feels approachable but still super smart. I look forward to every episode and always leave with something I can apply to my business right away.

Ellie, Klum House founder · Dec 2024

This podcast is one that is not fluff. It provides actionable tips to grow your business. I feel like each episode has value. I have been listening for a couple of years, and of all the podcasts I listen to regarding e-commerce, I feel this one is the most practical and gives the most value.

CindyMBF · Nov 2024

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