InTrend: An Insurance Podcast

The Carrier Behind the Coverage Matters: A Look Into Our AM Best A++ Rating

What really makes an insurance carrier a quality one? In this episode of InTrend, we take a closer look at the qualities insurance professionals should consider when eval

Selling a Promise

In this episode of InTrend, the host interviews Patrick Wolgast, senior vice president and chief sales officer at USLI, to discuss the unique psychological challenges of

Insurance Intelligence: Where AI is Making an Impact

AI is changing the way insurance works — from underwriting and claims to customer service and operational efficiency. Join Michael Strobel, Senior Vice President of Admin

Pour Decisions: Understanding Liquor Liability for Bars and Restaurants

In liquor liability cases, causation used to feel more straightforward. If other substances were involved, it often strengthened the defense argument: 👉 Was alcohol truly

From Claims to Comebacks: Why Subrogation Matters More Than Ever

Subrogation may happen behind the scenes, but its impact on the insurance industry is anything but small. In this episode of InTrend, we break down the fundamentals of su

Rebuilding Confidence: What's Next for the Property Insurance Market in 2026

After years of volatility, the commercial property insurance market is showing signs of stabilization — but challenges remain. In this episode of InTrend, Will sits down

Filling the Talent Gap: Attracting, Training and Retaining the Next Generation of Insurance Professionals

The insurance industry is facing a growing talent gap driven by retirements, shifting workforce dynamics and evolving perceptions of the profession. In this episode, we b

Speed, Ease of Use, and Accessibility: A Conversation with USLI CEO Tom Nerney

In this episode of InTrend, host Melissa Kanbayashi sits down with USLI CEO Tom Nerney to explore why speed, ease of use, and accessibility have become essential drivers

Positioned for What’s Next: Insurance Trends Carrying Us Into 2026

In this episode of USLI’s InTrend, host Melissa Kanbayashi is joined by Kelly Christ and Drew Hager to reflect on what shaped the insurance industry in 2025 and what thos

The Social Inflation Effect

Social inflation is reshaping the insurance landscape, driving higher claim costs and changing how lawsuits are pursued. In this episode, host Melissa Kanbayashi and gues

The Future of Quoting

Digital Fires and Deep Fakes

In this eye-opening episode of InTrend, Will sits down with cyber underwriter, Meredith, to explore the rapidly evolving world of cyber threats, data privacy and digital

Weathering the Worst

Catastrophic claims are on the rise — and they’re hitting harder than ever. In this episode of InTrend, guest Susan Cianciola breaks down the growing impact of large-scal