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Business News · Jennifer Lares

Funeral Service Insider: The Podcast

by Jennifer Lares

Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.

Latest episodes

Showing 20 · updated from the feed

Webinar Preview: Protecting Your Perpetual Care Funds

Learn how the right plan and partners can help safeguard a cemetery's financial future.

Aug 31
11 min

Making an Idea a Reality with Courtney Gould-Miller

In this bonus episode of FSI: The Podcast, we learn a bit about how to take a good idea a step further towards making it a reality in your business. Courtney will share a

Aug 17
11 min

Being an Intentional Introvert with Laurie Covington

If the very thought of networking makes you tired, you'll want to listen to this bonus episode of FSI: The Podcast. Laurie Covington, the chief strategy officer at Homest

Aug 10
24 min

Balance: Being Present while Completing Tasks, with Leili McMurrough

The classroom and new entrants into funeral service have changed. In this insightful conversation, Leili McMurrough discusses the balancing act of connecting while comple

Aug 3
17 min

Kevin Smith of Dover Port Mortuary: Part 2

Part 2 with Kevin Smith continues the conversation, explaining how the mobile embalming unit came to be and what "rapid embalming" actually is. Enjoy the unique insights

Jul 27
43 min

Seeing and Seizing Opportunties with Quinn Haisley-Wheeler

In this bonus episode of FSI: The Podcast, we explore how to identify and capture new ways to enhance your firm's services and offerings. By taking a chance on adding pet

Jul 20
14 min

When Leadership Stopped Listening with Erin Wilson and Lisa Meehan

In this episode of FSI: The Podcast, Lisa Meehan and Erin Wilson (formerly with Pierce Colleges) share their journeys through funeral service and education, highlighting

Jul 13
1 h 25 min

Filling the Void in Cultural Competence with Edwin Jackson

In this episode, I chatted with Edwin Jackson, Assistant Professor of Mortuary Science,  PhD Candidate,  Death Care Professional, Death Equity Advocate, and new arrival a

Jul 6
54 min

Creating Team Connection From a Distance with Wanda Sizemore

In this Bonus episode, Momentum speaker Wanda Sizemore describes how having the right mentors fueled her success. She also explains how she kept her spread-out team conne

Jun 29
30 min

What is Eternal Fan? with Matt Linn

CEO and Eternal Fan founder Matt Linn explains what exactly this progressive offering is and how it can extend a family's memorialization options into new territory. Duri

Jun 22
59 min

Homesteaders' Danielle Burmeister Introduces the Momentum 2026 Event!

Executive-level learning meets Florida-level fun! Meet Danielle and gain insights into what to expect from the upcoming Momentum 2026 event.  For more information, please

Jun 15
15 min

The Future of Burial Vault Companies with Dale Cameron (Doric Products)

On April 10, Dale Cameron took on the role of Business Development Manager with Doric Products. A seasoned funeral service professional, Dale brings a wealth of knowledge

Jun 8
37 min

A Look Inside the Dover Port Mortuary with Kevin Smith

In the first of a two-part episode, we meet Kevin Smith, the chief of the Mortuary Affairs Division, Air Force Mortuary Affairs Operations at Dover Port Mortuary. He shar

May 25
30 min

Embracing Change with Katey Houston

From being the face of Return Home to her new role with Parting Stone, Katey brings us up to speed on where she is now. From candid conversations about mental health to s

May 11
41 min

Catching up with Kari the Mortician

In this episode, Kari and I discuss her content, her career, her crush, and her latest role with The Champion Company. I also reveal how to become known as an Expert Emba

Apr 27
55 min

Exploring the New AI Platform 'Impart' With Melissa Schmidt, Known as 'The Funeral Babe'

Melissa Schmidt, managing funeral director of New York's Oyster Bay Funeral Home and established social media content creator, explains the new AI platform, Impart. She w

Apr 13
34 min

Beyond the Casket: Why One Funeral Director Switched to Human Composting

Licensed funeral director Mandy Stafford discusses her shift from casketed ground burials to ecological options and her new role with Return Home. Click here for comple

Feb 16
30 min

EEOC Woes at Everstory Partners, a Big Week for Green Dispositions and More

Bathroom discrimination, NOR in Brooklyn, a pro-green disposition doc, and more in this week's episode.  Click here for complete show notes. 

Feb 12
15 min

Ontario's Unclaimed Remains, Medicaid Mausoleum Sales, and Oklahoma Casket Wars

This week we consider Ontario's unclaimed remains, Medicaid funeral spending, human composting in Maine/Utah, and Oklahoma's casket sales lawsuit. Click here for comple

Feb 6
20 min

Engineering Eternity: Rick Dilts on Modern Design in Stone Memorials

Rick Dilts of Dakota Granite discusses the "Mausolarium," the 60% cremation rate, and how cemeteries can simplify the private mausoleum sales process. Click here for co

Feb 4
9 min

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