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Crafter’s Morgan Spenla on delighting makers with memberships, materials, and a marketplace | E1209

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57m · May 5, 2021

Crafter’s Morgan Spenla on delighting makers with memberships, materials, and a marketplace | E1209

Morgan Spenla shares why her company Crafter delivers a wonderful experience to makers (01:06), how they monetize (15:04), why she hires customer support from Starbucks (48:07), and more!

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