Radio Ombudsman

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Radio Ombudsman presents

Radio Ombudsman

Radio Ombudsman features full and frank conversations with special guests on a range of topics such as NHS investigations, good complaint handling and improving public services. Hosted by Parliamentary and Health Service Ombudsman Rob Behrens, it generates lively discussion and interesting ideas. The Ombudsman makes final decisions on complaints about government departments, other public organisations and the NHS in England. We do this fairly and without taking sides. Visit our website: www.ombudsman.org.uk Intro/outro music (Episodes 7+): Sea Shanty (Alice in Wonderland) © David Ridley Intro/outro music (Episodes 1 to 6): Trail by Nobara Hayakawa, licensed under CC 3.0 Source:

  • Lord Adebowale: Leadership, tackling health inequalities and reshaping the NHS after COVID

    December 2, 2020

    Lord Adebowale: Leadership, tackling health inequalities and reshaping the NHS after COVID

  • Dame Jackie Daniel: The challenges of being a senior leader in the NHS

    October 30, 2020

    Dame Jackie Daniel: The challenges of being a senior leader in the NHS

  • Sir Robert Francis: Why listening to patients is vital to improve services

    September 10, 2020

    Sir Robert Francis: Why listening to patients is vital to improve services

  • Ian Trenholm: Integrity, curiosity and effective regulation

    July 22, 2020

    Ian Trenholm: Integrity, curiosity and effective regulation

  • Rafael Ribó: Championing human rights

    June 22, 2020

    Rafael Ribó: Championing human rights

  • Dr Tony Dysart: Working as a GP during the coronavirus pandemic

    May 29, 2020

    Dr Tony Dysart: Working as a GP during the coronavirus pandemic

  • Peter Tyndall: The value of the international ombudsman community

    May 20, 2020

    Peter Tyndall: The value of the international ombudsman community

  • Rebecca Hilsenrath: Human rights challenges and opportunities

    January 10, 2020

    Rebecca Hilsenrath: Human rights challenges and opportunities

  • Rosemary Agnew: The benefits of being a Complaints Standards Authority

    November 11, 2019

    Rosemary Agnew: The benefits of being a Complaints Standards Authority

  • Rachel Power: Putting patients at the heart of NHS care

    October 14, 2019

    Rachel Power: Putting patients at the heart of NHS care

  • Marie Anderson: The case for own-initiative powers

    June 28, 2019

    Marie Anderson: The case for own-initiative powers

  • Jenna Brown: Being an Ombuds across borders

    April 5, 2019

    Jenna Brown: Being an Ombuds across borders

  • Sir Liam Donaldson: Avoiding the avoidable to improve the safety of NHS care

    February 22, 2019

    Sir Liam Donaldson: Avoiding the avoidable to improve the safety of NHS care

  • Henrietta Hughes: The importance of speaking up in the NHS

    November 30, 2018

    Henrietta Hughes: The importance of speaking up in the NHS

  • Claire Murdoch: Driving improvements in NHS mental health care

    November 16, 2018

    Claire Murdoch: Driving improvements in NHS mental health care

  • James Titcombe: Making the NHS safer for patients

    July 17, 2018

    James Titcombe: Making the NHS safer for patients

  • Emily O'Reilly: What it takes to be an effective ombudsman

    June 22, 2018

    Emily O'Reilly: What it takes to be an effective ombudsman

  • Sir David Behan: The transformation of the Care Quality Commission

    May 18, 2018

    Sir David Behan: The transformation of the Care Quality Commission

  • Sarah Barclay: Approaches to mediation and dispute resolution

    April 13, 2018

    Sarah Barclay: Approaches to mediation and dispute resolution

  • Michael King: The challenges of being an Ombudsman: Operations, policy and reform

    February 16, 2018

    Michael King: The challenges of being an Ombudsman: Operations, policy and reform