Inside The Ransomware Industry

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Inside The Ransomware Industry

New York Times investigative reporter Michael Schwirtz gained access to the dashboard of DarkSide, a ransomware operation that's pulled in more than $90 million since it began last August. Schwirtz talks about DarkSide's business model, its customer support system to help the hackers it enables, and help the victims learn how to use Bitcoin to pay the ransom.

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